Tips & tricks on how to improve your Uber Eats restaurant performance.
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| Order Prep Time | Order Handover |
| Restaurant Reviews | Dispatch Logic |
| Online Menu | Food Quality & Safety |
| Operating Hours | Order Handling |
Order Prep Time[removed]\n\nFAQ guide for when your delivery person arrives too early[removed][removed][removed]\n\n[removed]\n\nRead the guide[removed]→[removed][removed][removed]\n\nIf the delivery person has arrived too early, your prep time may need adjustment. You can manually do this through Settings[removed] > Preparation Time[removed] in Uber Eats Manager[removed].[removed]\n\n[removed]\n\n
Restaurant Reviews[removed]\n\nHow to set auto-replies to reviews[removed][removed][removed]\n\n[removed]\n\nWatch the video[removed]→[removed][removed][removed]\n\nThe Feedback tab in Uber Eats Manager[removed] is designed to help you connect with your customers, encourage more repeat business, and drive loyalty.[removed]\n\nFAQ guide on responding to restaurant reviews[removed][removed][removed]\n\nRead the guide[removed]→[removed][removed][removed]\n\nCustomers can rate and provide feedback on their overall experience and order. You can respond directly to their reviews to say thanks, and even send them offers.[removed]\n\n
[removed]\n\n
Online Menu[removed]\n\nFAQ guide for starting, editing or managing your Uber Eats menu[removed][removed][removed]\n\n[removed]\n\nRead the guide[removed]→[removed][removed][removed]\n\nEasily create, edit, and update all parts of your menu, so you can serve up exactly what your customers want. Menu Maker is a fast, flexible tool built right into our platform.[removed]\n\n
- More of a visual learner? Watch this step-by-step guide >[removed][removed]
- Restaurant menu photography guidelines. Read it here >[removed][removed]
- What is the \"Menu Maker\" by Uber Eats? Find out more >[removed][removed]
- *NEW*[removed] Our top 4 best practice tips for your online menu. Find it here >[removed][removed][removed]\n\n
Jump to top[removed][removed]\n\n[removed]\n"}},{"heading":"Marketplace - Managing your store and deliveries","body":{"htmlContent":"\n
Operating Hours[removed]\n\nFAQ guide on updating your menu and item hours[removed][removed][removed]\n\n[removed]\n\nRead the guide[removed]→[removed][removed][removed]\n\nYou can adjust your menu hours and item hours through your Menu Maker[removed] in Uber Eats Manager[removed]. You can also set an item to be on sale only on certain days of the year.[removed]\n\nHow to change your operating hours[removed][removed][removed]\n\nWatch the video[removed]→[removed][removed][removed]\n\nYour store operating hours on Uber Eats can easily be adjusted by indicating the days and times that you are open to accept orders. See how to do so here[removed].[removed]\n\n[removed]\n\n
Order Handover[removed]\n\nFeedback is a two-way street[removed][removed][removed]\n\n[removed]\n\nAfter an order, you can give a thumbs-up or a thumbs-down to rate the delivery person and they can do the same for you. Let's create a better marketplace together![removed]\n\n
- Go to Performance[removed] > Feedback[removed] in Uber Eats Manager[removed] to check your rating.[removed]
- Skip down to page 27[removed] to see how you can rate delivery people in your tablet.[removed][removed]\n\n
[removed]\n\n
Top tips to reduce your wait times[removed][removed][removed]\n\nComing Soon[removed]→[removed][removed][removed]\n\nComing soon![removed]\n\n
In the meantime, check out our Order Prep Time[removed][removed] section for what to do when delivery people are arriving too early.[removed]\n\n[removed]\n\n
Dispatch Logic[removed]\n\nComing soon![removed]\n\n
Jump to top[removed][removed]\n\n[removed]\n"}},{"heading":"Compliance - Keep your customers safe!","body":{"htmlContent":"\n
Food Quality & Safety[removed]\n\nTop tips for preserving food quality[removed][removed][removed]\n\n[removed]\n\n
Looking for more tips, tricks and guides on elevating your Uber Eats performance?
Keep an eye out for our newsletter!
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FAQ guide for when your delivery person arrives too early[removed][removed][removed]\n\n If the delivery person has arrived too early, your prep time may need adjustment. You can manually do this through Settings[removed] > Preparation Time[removed] in Uber Eats Manager[removed].[removed]\n\n [removed]\n\n How to set auto-replies to reviews[removed][removed][removed]\n\n The Feedback tab in Uber Eats Manager[removed] is designed to help you connect with your customers, encourage more repeat business, and drive loyalty.[removed]\n\n FAQ guide on responding to restaurant reviews[removed][removed][removed]\n\n Customers can rate and provide feedback on their overall experience and order. You can respond directly to their reviews to say thanks, and even send them offers.[removed]\n\n [removed]\n\n FAQ guide for starting, editing or managing your Uber Eats menu[removed][removed][removed]\n\n Easily create, edit, and update all parts of your menu, so you can serve up exactly what your customers want. Menu Maker is a fast, flexible tool built right into our platform.[removed]\n\n Jump to top[removed][removed]\n\n [removed]\n"}},{"heading":"Marketplace - Managing your store and deliveries","body":{"htmlContent":"\n FAQ guide on updating your menu and item hours[removed][removed][removed]\n\n You can adjust your menu hours and item hours through your Menu Maker[removed] in Uber Eats Manager[removed]. You can also set an item to be on sale only on certain days of the year.[removed]\n\n How to change your operating hours[removed][removed][removed]\n\n Your store operating hours on Uber Eats can easily be adjusted by indicating the days and times that you are open to accept orders. See how to do so here[removed].[removed]\n\n [removed]\n\n Feedback is a two-way street[removed][removed][removed]\n\n After an order, you can give a thumbs-up or a thumbs-down to rate the delivery person and they can do the same for you. Let's create a better marketplace together![removed]\n\n [removed]\n\n Top tips to reduce your wait times[removed][removed][removed]\n\n Coming soon![removed]\n\n In the meantime, check out our Order Prep Time[removed][removed] section for what to do when delivery people are arriving too early.[removed]\n\n [removed]\n\n Coming soon![removed]\n\n Jump to top[removed][removed]\n\n [removed]\n"}},{"heading":"Compliance - Keep your customers safe!","body":{"htmlContent":"\n Top tips for preserving food quality[removed][removed][removed]\n\n Keep an eye out for our newsletter! Prep Times:[removed] The average time it takes to prepare an order.[removed]\n\n Acceptance Rate:[removed] The average rate that a restaurant accepts an order.[removed]\n\n Restaurant Online Rate:[removed] The average time a restaurant is logged into the tablet and taking orders vs the menu hours they previously set in Uber Eats Manager[removed].[removed]\n\n Driver Dispatch:[removed] The point at which a driver is assigned to an order.[removed]\n\n Hot Tip: [removed]Keep your online rate high to increase your visibility in the app.[removed]\n\nRestaurant Reviews[removed]\n\n
Online Menu[removed]\n\n
Operating Hours[removed]\n\n
Order Handover[removed]\n\n
Dispatch Logic[removed]\n\n
Food Quality & Safety[removed]\n\n
Looking for more tips, tricks and guides on elevating your Uber Eats performance?
Definitions[removed]\n\n
Posted by Uber Eats