Have an upcoming business trip and want to reserve a ride ahead of time? Introducing Uber Reserve – a feature that allows you to schedule trips up to 30 days in advance. Plan ahead for yourself or your team and travel with ease on your next business trip.
How does Uber Reserve work?
Request a ride up to 90 days in advance at any time of the day. Make sure to schedule a Reserve trip more than 30 minutes prior to your departure to access the full benefits of the trip.
To schedule a Reserve trip, go to the Uber app on your mobile device and:
- Select Reserve on the home page in the app
- Enter your trip information and select your ride of choice
- Confirm your trip
To revisit your trip details prior to the trip, simply select Reserve on the home page in the app.
What makes an Uber Reserve trip different to other trips?
Enjoy peace of mind by scheduling a ride with Uber Reserve. Whether you’re heading to the airport for a business trip or travelling to a pre-planned event with your colleagues, enjoy the following features of Uber Reserve:
- Skip the wait time: Our improved technology helps navigate drivers to arrive up to 15 minutes early.
- Ready when you are: Your ride is on your schedule. An additional wait time is included in your fare for your convenience, and your driver will wait up to fifteen minutes after your scheduled pick-up.*
- Tailored for you: Enjoy ride options for every budget and business occasion. Choose a ride that best suits you and your team’s needs.
- Perfect for business travel: There’s no need to wake a loved one for that early-morning flight. Reservations with Uber Reserve are available to all major airports.**
Your business ride in three easy steps
- Reserve: Tap the Reserve icon in your updated Uber app. Reserve your ride at least 30 minutes in advance.
- Receive confirmation: Reference your reservation details in the app and get your driver’s details as your business trip nears. Cancel at no charge up to one hour in advance.***
- Ride: Meet your driver outside within the wait time included in your reservation and enjoy the ride!
Reserve Airport Pick Ups
With Uber Reserve Airport Pickups, riders can schedule a trip up to 90 days in advance from their destination airport, with flight tracking technology to help ensure a ride is ready and waiting, whether their flight is early, on time or delayed. For added comfort, this feature is exclusively available with Uber’s most premium ride, Uber Premier. The fare already includes up to 60 minutes wait time after your flight lands, so riders won’t have to pay any additional charge to the upfront price if they need this time when leaving the airport.
Reserve airport pickup is now available in Adelaide, Brisbane, Gold Coast, Melbourne, Perth and Sydney airports. Get started with Uber Reserve today by visiting your updated Uber app.
*Wait times include 5 minutes for UberX and UberXL, 10 minutes for Uber Comfort and 15 minutes for Uber Premier
**Available in Adelaide, Brisbane, Gold Coast, Melbourne, Perth and Sydney airports.
Uber doesn’t guarantee that a driver will accept your ride request. Your ride is confirmed once you receive your driver details.
***Reserve trips made in advance are subject to a cancellation fee. You can cancel at no charge up to 60 minutes before your reservation pick-up time. Your driver is making their way to you ahead of your pick-up time. If you cancel less than 60 minutes before your reservation, you’ll be charged the cancellation fee for your driver’s time. You will not be charged a cancellation fee if no driver has confirmed your trip yet. You will receive a notification when your driver is en route. The MIN FARE amount is available in the Fare Breakdown page after you select your product.
