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Get your money faster* with instant cash outs

November 30, 2021 / Australia

Update: Fees for instant and next-day cash outs will now apply from early next year

Now you can cash out your earnings in the Uber Driver app whenever you like.

Control how fast you get your money

When you earn with Uber, your money is transferred automatically once a week without charge. Now when you cash out in the Uber Driver app, you can choose between instant and next-day cash out (previously Flex Pay) options to help access your earnings faster.*

Here are the cash out options available in Adelaide:

Cash out option Timing* Amount
New: Instant Within minutes $1.10 including GST
Next-day 1-2 business days $0.55 including GST
Weekly Once per week $0.00

Cash out now

How cash outs work

  1. Go to the Wallet section in the Uber Driver app.
  2. Tap Cash out then select your preferred payment method and cash out option.
  3. Swipe to confirm your cash out. You’ll be charged a fee if you choose Instant or next-day cash out options.
  4. If you select Instant as your option, your funds should arrive in minutes*. Otherwise, if you choose next-day cash out before 15:00 local time, Monday-Friday, the funds should arrive within one business day*.

Eligibility requirements

To become eligible for instant or next-day cash outs, you must meet the following criteria:

  1. You’ve made 25+ trips/deliveries on the Uber Driver app
  2. It’s been at least 14 days since your first trip/delivery on the Uber Driver app
  3. You’ve passed Uber’s daily fraud and security screening
  4. In the case of instant cash out, you must deposit your earnings into a bank account that is compatible with the New Payments Platform.

Remember, you are always able to access your earnings through the weekly scheduled payout at no cost.

FAQ

Why can’t I cash out?

You may be unable to cash out if:

  • You are attempting to cash out more than the weekly or daily maximum
  • Your bank is still processing a previous cash out
  • Your account has been active for less than two weeks since your first trip/delivery and/or you have completed fewer than 25 trips/deliveries via the Uber Driver app
  • Your account is under review and cash outs are temporarily disabled
  • In the case of instant cash out, you are not depositing your earnings into a bank account that is compatible with instant cash out – we recommend reaching out to your bank to ensure that the NPP (New Payments Platform) is enabled for your bank account

Why am I not eligible?

If you don’t see the option to cashout in the Uber Driver app, it may be because you’re currently ineligible. This could be because:

  • Your account has been active for less than two weeks since your first trip/delivery
  • You have completed fewer than 25 trips/deliveries via the Uber Driver app
  • Your account is currently under review

What can I cash out?

If you are eligible, you’ll be able to cash out the balance currently in your account (subject to the below maximum). Only the earnings that are shown in your account at the time you elect to cash out will be transferred.

Any earnings from the past week that you don’t cash out by the end of the week will be transferred to your bank account as usual through the automatic weekly payout.

Are there limits on how much I can cash out?

You will always receive your weekly earnings through the default scheduled payout at no cost.  If you choose one of our faster cash out options:

  • Instant – you are able to cash out up to 5 times per day and up to $3000 per week. The minimum amount you can cash out is $1.00 (including GST)
  • Next-day – you are able to cash out twice per day and up to $1700 per week. The minimum amount you can cash out is $1.00 (including GST)

Is there a fee to use cash outs?

There is a fee of $1.10 per instant cash out (including GST) for driver-partners. For delivery people cashing out, the above fees will be applied as a discount to the delivery fee we pay you (which may include GST if applicable). This amount may appear as a negative balance in your account.

There is also a fee of $0.55 per next-day cash out (including GST) for driver-partners. For delivery people cashing out, the above fees will be applied as a discount to the delivery fee we pay you (which may include GST if applicable). This amount may appear as a negative balance in your account.

Remember, you are always able to access your earnings through the weekly scheduled payout at no cost.

When will my funds arrive?

If you are using the instant cash out feature, your funds should arrive in your account in minutes*. Please note that there is a daily maintenance window between 21:30 – 04:00 AEST. If you cash out during this time, your payment will be queued for processing and you will receive payment after the maintenance is completed. There may be additional weekly maintenance windows on weekends. The exact timing of these windows will vary, and will be displayed in the Driver app when you are cashing out.

If you are using the next-day cash out feature and you cash out on a business day before 15:00 local time, your funds should arrive within one business day.* Processing times may vary depending on your bank. Uber tries to complete payments as quickly as possible but timing is not guaranteed.

Disclaimer

*Only available if your financial institution accepts New Payments Platform-enabled payments. Uber does not guarantee the time it will take for any transfer to be completed – transfers could still take a few business days, depending on your bank. You may also experience delays if you request a transfer during scheduled maintenance or downtime. The accelerated disbursement fee described in this email (“fee”) is collected by Uber B.V.