May 27, 2019

Activating your Uber for Business profile

Uber

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Getting set-up is easy

A few quick tips before you begin:

For a smoother set-up, complete the linking process from your mobile device rather than desktop.
Your personal Uber profile must have an up-to-date email address.

Didn’t receive the link? Click here to request the invite to be resent.

Step 1: Open the email invite sent to your work email address and tap Activate your account in your invite email.
Step 2: Tap on ‘Join the account‘ and ‘Add a payment profile.’
Step 3: Select an expense platform. (optional)
Step 4: Switch to your company profile when riding for work.

Step 1: Click ‘Get started’ from the unique invite link. This link is only made for your email address, please don’t forward your invite, or use your colleague’s invite link.
Step 2: Already have a personal Uber account? Click on ‘Yes, sign in’. New rider? Click on ‘No, create a new Uber account’.
Step 3: Sign in using your personal rider profile details, email or mobile number.
Step 4: Enter your Uber account password – Your account is now activated! Forgot password? Click ‘Forgot password’ button on the bottom left side of the screen.

Follow the steps below to add a payment method to your business profile.

Open the Uber app
Go to Payment and select ‘Rider Profiles’, you will see your business profile as well as your personal profile.

I forgot my password
Click on this link to reset your password. For further queries visit our help centre
Facing OTP (one-time password) issues/ Did not receive an OTP?
Click here to find out more.
How do I update my details on my personal profile?
Select ‘Settings’ in the app menu and tap the top banner that includes your profile information. Tap the information you want to change and tap save.
Verifying a new device or handset
Write in to business-support@uber.com and request for help with verifying your new device. Ensure you note your work email and the mobile number that is linked to your account.
How do I check if my account has been linked to my company’s Uber account?
Select ‘Settings’ in the app menu, tap ‘Payment’ and select the ‘Rider Profiles’ section. Here you will see both your personal and business profiles.
How do I add another payment method to my account?
Depending on the program and policy set by your company, you may be asked to add an alternative payment method on your Business profile.

Open the Uber app, tap the menu and select ‘Payment’. > Tap ‘Rider profile’ and select your company’s Uber for Business profile. Here you can add or update your payment methods.
How do I switch between my business and my personal profiles?
You can switch profiles by tapping ‘Personal’ or ‘Business’ in the ‘Rider Profiles’ section of the app menu. You can also switch during a trip by swiping up on the app’s screen.