• The initiative is part of Uber’s global commitment to Move What Matters, and will provide healthcare workers with discounted trips to and from their workplaces.

  • As part of the initiative, Uber has partnered with five leading healthcare providers across the UAE, including ‘Mubadala Healthcare’ in Abu Dhabi.

Uber announced today the launch of Uber Medics in the UAE. Through this initiative, the company will provide healthcare workers with discounted trips to and from their workplaces in Dubai and Abu Dhabi in an effort to support communities helping to flatten the curve.

The commitment comes as part of Uber’s global initiative to help healthcare workers and communities in need to move what matters, supporting public authorities and cities as they work to fight the spread of the COVID-19 pandemic. 

Uber Medics will be launched with a number of partners to benefit thousands of health workers across the UAE. One of the partners is Amana Healthcare, part of Mubadala’s network of healthcare providers and the region’s leading provider of specialized long term care, rehabilitation and home healthcare services. Amana Healthcare will be utilizing Uber Medics through an Uber for Business solution, for transporting their caregivers to and from the patient’s home. Other healthcare providers in Dubai include Saudi German Hospital and Zulekha Hospital, whose medical and essential staff will easily be able to book the trips to and from their workplaces using the Uber app.

Rifad Mahasneh, Uber General Manager in the UAE said: “These are challenging times, the spread of coronavirus has brought a lot of change to the way we live and work, and at Uber we have been looking at how we can support and bring a positive impact to our communities. We want to do our part and support those who have played a key role in protecting us during this pandemic. We are excited to launch Uber Medics in the UAE and look forward to working with more partners and to help more healthcare workers, to safely and reliably get to and from their workplaces in these uncertain times.”

Uber Medics is designed to ensure healthcare workers, who need to be mobile, have a reliable and safe way of getting around. With this effort, Uber hopes that this dedicated service will help give hospitals and staff the flexibility to provide optimal healthcare.

The spread of COVID-19 has affected many lives and Uber has been working on a number of initiatives to face its spread which included; providing financial assistance for up to 14 days to any driver or courier who is diagnosed with COVID-19 or is individually asked to self-isolate by a public health authority while their account is on hold, reimbursing eligible drivers and couriers for the one-time purchase of a sanitizer or disinfectant product of their choice up to a maximum amount which is defined for each country, distributing millions of ear-loop face masks to active drivers and couriers around the world, and continuously reminding everyone who uses Uber to follow advice from public health authorities.