Delivering alcohol

Step 2 - Request ID and check identity Please request a valid, government-issued photo ID from the customer. The identification should include the customer’s photo, date of birth and either a holographic mark or an ultraviolet feature. Examples include:

• Driving licence
• Passport
• National identity card

Please check that the person to whom you’re handing the alcohol or tobacco matches the photo of the person on the ID.

If the customer does not produce a valid ID or does not match the picture on the ID, please select “No Valid ID” in your Driver app and politely let the customer know that you cannot complete the delivery.

Step 3 - Enter the customer’s date of birth. Using the ID provided by the customer, add their date of birth where indicated in your Driver app to verify that they are 18 or older.

If the customer is not 18 or older, please select ‘No Valid ID’ in your app and politely let the customer know that you cannot complete the delivery.

Step 4: Complete the trip Hand the customer their order and complete the trip. If you have any concerns about the person’s age, the validity of the ID, or sobriety of the customer, do not complete the delivery. Please mark the reason in your Driver app, and the app will automatically route you back to the restaurant or store to return the alcohol or tobacco. Don’t worry, you’ll still receive a fare for the distance travelled.

You’re required to follow all laws and regulations in your city, including road safety and alcohol laws. This reminder is a legal and regulatory requirement, and not instructions or guidance by Uber.