Here are a few other tips offered by drivers and riders that you might find helpful.
Accepted a trip but can’t find your rider? The app lets you call or send a text to them.
Drivers often greet riders by their rider’s name to avoid picking up the wrong person.
Anytime you want to see an overview of the whole route, you can tap the map to zoom out.
Your Driver app has a built-in map and directions, but you can also navigate with other apps while driving with Uber.
To set your preferred navigation app, tap the menu icon in the upper left corner. Then tap Account, App Settings, and Navigation.
You can report issues with your rider by tapping Help in the menu section, followed by Trip Issues and Adjustments.
You can cancel a trip before or after a pickup. The best way to avoid taking trips you don’t want is to go offline when you’re no longer available.
Just tap Go Offline on the map when you don’t want to get ride requests anymore.
You may occasionally get a ride request with a destination that’s far away. You'll see “Long trip” with an estimated trip time at the bottom of your screen when one of these requests is sent to you.
If a trip like this is farther than you want to drive, you can always decline. The request will automatically be sent to another driver nearby.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.