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Prioritizing safety while delivering

Doing the right thing means developing technology with your safety in mind. Here are features that support our commitment to helping people connect safely.

Looking for driving info?

  • In this video, you’ll learn about:

    • How there’s a record of the trip, just in case anything happens
    • How you can share your location with friends and family

Safety features in the app

The app helps you stay connected to your loved ones, our team, and emergency authorities while you drive.

  • Phone anonymization

    If you need to contact your customer through the app, your phone number stays private.

  • Follow My Ride

    Friends and family can follow your route, so that they know you’ve arrived safely.

  • Emergency assistance button

    You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and route details, so you can quickly share them with emergency services.


Community Guidelines: focus on safety

While safety is a central focus of Uber’s technology, you can also take actions to help protect yourself while delivering using the Uber app. Uber’s Community Guidelines explain some of the specific kinds of behavior that may cause someone to lose access to the Uber apps.

Account sharing

To encourage safety and trust for everyone in our community using the Uber Eats app, Uber’s Community Guidelines don’t allow you to share with another person your account or personal information used in connection with your account, such as your username and password.

Showing respect and following the law

Everyone on the Uber platform is expected to treat others with respect, help keep one another safe, and follow the law. You can report any incident that you believe violates Uber’s Community Guidelines to our Support team, and we’ll review.

Sharing the road

Safe roadways means practicing safe behavior, which includes looking out for all travelers, regardless of how they get around.

The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.