How to use the Uber app
Our core service is developing technology that connects drivers and riders on demand. Here’s how the app works, step by step:
A rider opens the app
The rider enters their destination into the “Where to?” box; reviews each ride option for vehicle size, price, and estimated dropoff time; chooses the desired option; then confirms the pickup.
The rider is matched with a driver
A nearby driver sees and chooses to accept the rider’s ride request. The rider is automatically notified when the driver’s vehicle is about a minute away.
The driver picks up the rider
The driver and the rider verify each other’s names and the destination. Then the driver starts the ride.
The driver takes the rider to the destination
The app gives the driver the option to access turn-by-turn directions. At the end of each trip. riders have the option to give the driver a tip directly in the app. Please also note that since 28 February 2023, driver ratings are not available in Switzerland.