A guide for how to use Uber
Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Learn how to ride with the Uber app.
How to use the Uber app
Create an account
All you need is an email address and phone number. You can request a ride from your browser or from the Uber app. To download the app, go to the App Store or Google Play.
Enter your destination
Open the app and enter where you’re going in the Where to? box. Tap to confirm your pickup location and tap Confirm again to be matched to a driver nearby.
Meet your driver
You can track their arrival on the map. When they’re a few minutes away, wait for them at your pickup location.
Check your ride
For your personal safety, be certain that you’re getting into the right car. Before hopping in, check the driver, car model, and license plate number against the information in the app. Once you’re in the car, have your driver confirm your name before they go.
Sit back and relax
When you arrive, payment is easy. Depending on your region, you have options. Use cash or a payment method like a credit card or Uber Cash balance.
Rate your trip
Let us know how your trip went. You can also give your driver a compliment or add a tip in the app.
Smooth rides from start to finish
Upfront pricing in real time
Before you confirm a trip, see price estimates so you don’t have to guess and so you can compare costs to find the right ride, every time.
Perfect your pickup
When you request a ride, the app automatically suggests a convenient place to meet your driver. To adjust your location, just type in a new address or drag your pin on the map within the gray circle.
Get to know the person behind the wheel
Check Driver Profiles in the app to see fun facts about your driver, including ratings and compliments.
Ratings and tips
Help us improve your experience by rating trips. If you got great service from a fantastic driver, you can also add a tip.
Peace of mind on every ride
From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a top priority.
Get more from your ride
During your trip
After your trip
Top questions from riders
- Can I schedule a ride in advance?
- How do I request a ride for a friend?
- How are prices calculated?
- What makes a 5-star rider, according to drivers?
- Can I add extra stops to my ride?
*Feature not available in the Uber Lite app. The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.