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Ride Guide: ACL Music Festival 2018

October 4, 2018 / Austin

We’re happy to partner with ACL Music Festival and connect you to the music. With pickup and dropoff around the festival and other perks for riders and drivers, this will be an ACL Fest to remember. Check out the pro tips below to make the most of riding and driving with Uber during ACL Music Festival.

Transportation to and from ACL Music Festival

Pickup and dropoff near the festival

Take the stress out of riding during the festival with pickup and dropoff in the area. After the festival, walking further away from traffic and road closures (past Lamar Blvd.) will make it easier to connect with your driver and leave the area.

  • When you’re ready to go to the festival, type “Austin City Limits Music Festival” or “Zilker Park” into your app as your destination.
    • This will update your destination to the nearest dropoff point around the festival.
  • After the festival, head east on Barton Springs Road away from Zilker Park.
    • The farther you walk from traffic and road closures, the easier it will be for your driver to reach you.
  • You will still use your app to request a ride as normal.


Austin-based musicians/drivers took the stage at…

Uber Radio Live at ACL Fest

The first weekend of ACL Fest, October 5-7, drivers took the stage at a larger-than-life car radio on the path to the festival. We blew up a car radio to maximum proportions, featuring a live cover band playing your requests and drivers playing their original music. In case you missed it, here’s a short recap.

Stop by on your way to the festival to hear your song “arriving now” and enjoy exclusive Uber perks.

  • Where: Barton Springs Saloon (parking lot) on the corner of Barton Springs and Lamar
  • When: Friday, October 5 through Sunday, October 7 (Weekend 1 only), 11am – 4pm
  • Enjoy special pop-up performances by Austin-based Uber driver-partner artists
    • Hot Cotton (Friday, 1pm)
    • Wes Paul (Saturday, noon)
    • Quentin & Shi (Saturday, 1pm)
    • Tameloop (Sunday, 1pm)
  • Vote for your favorite songs for Hanna Barakat & band to play live
  • Pick up an exclusive discount for your next Uber trip in Austin, TX*—and maybe some other special surprises!
    • *Limited availability. While supplies last. Terms apply.

Learn more about Wes Paul, Austin-based musician and driver


Cruise on 2 wheels with JUMP electric bikes

Due to traffic in the area, riding a JUMP electric bike to Zilker Park may be the quickest way to get to the festival. Available directly through your Uber app, JUMP bikes are electric-assist and provide a boost with every pedal, making it easier for riders to get up hills and across town without breaking a sweat. 

jump bike to ACL music Festival

  • Redeem up to $5 off a ride with code ATX5OCT (must be applied in the JUMP app prior to the ride)*
    • Instructions: download the JUMP app, Tap the profile icon in the upper right corner, tap “memberships,” tap “Austin,” and apply promo code ATX5OCT
      • *code must be applied before 10/14/18 and is good for both current and new users.
  • Pro tip: carry your festival gear with JUMP Bike’s convenient basket on the front of the bike.

Pro tips for riding to and from ACL Music Festival

  • Share your location with your driver. Riders can show their exact location to their drivers by turning on Live Location Sharing. Location sharing is only during the pickup experience.
  • Share your trip with loved ones. You can now share your whereabouts and trip status with friends and family, all right from the app.
  • Chat in-app. Contact your driver directly through the Uber app for the perfect pickup.
  • Use Spotlight. Sometimes when you’re in a crowded area or it’s nighttime, it may be more difficult for your driver to find you. With Spotlight, you can light up your phone with a special color specific to your driver.
  • Get in the right car (and other safety tips). Before you get in the car, check that the license plate, driver photo, and driver name all match what’s listed in the app. Rides can only be requested through the app, so never get in a car with a driver who claims to be with Uber and offers you a ride without checking first.


Driving with Uber for ACL Music Festival

ACL Music Festival will rock Zilker Park from Friday, October 5, to Sunday, October 7, and Friday, October 12, to Sunday, October 14.

  • As the Official Ride of ACL Music Festival, you can use the Uber App not only to connect with riders heading to and from events, but also to find additional information and tips about driving during the festival.
  • Ride requests may be higher than usual throughout the day, with peak times usually between 9pm and 11pm.

Driver pickup point map for ACL music fest

  • Lee Barton Drive is southbound only; no left turns onto Barton Springs Road from southbound Lamar Boulevard.
  • Please be respectful to all on-the-ground officials and follow directions from law enforcement.
  • These instructions and the map above may be subject to change.


Perks for drivers at the Greenlight Hub

We want to make your experience driving during ACL Fest the best it can be. Come relax and recharge at the Greenlight Hub (507 Calles Street); we’ll be here ready with snacks and support, if you need it.

  • Complimentary breakfast tacos (arriving at 10am, while supplies last):
    • Saturday, October 6, Sunday, October 7, Saturday, October 13
  • Fun swag (arriving Thursday, October 4, while supplies last):
    • Uber Non-Woven Tote, Uber vent clip phone mount, Uber USB charger keyring, Uber air fresheners, Multi-Purpose Trash Bags to help keep your car clean
  • Snacks and more swag for the road
    • Red Bull (sugar free, regular, flavor), Clif Bars, Sprint swag (Sprint-branded sunglasses, head wrap, USB adapter)

Additional snacks will be available at the Greenlight Hub throughout the duration of the festival (10/5-10/14) for you to relax and enjoy.

In-person support at the Greenlight Hub

We’re dedicated to helping you. We’ll be at the Greenlight Hub (507 Calles Street) during the festival to help out when you need us.

Weekend 1

  • Friday, October 5 (10am – 6pm)
  • Saturday, October 6 (10am – 5pm)
  • Sunday, October 7 (10am – 5pm)
Weekend 2

  • Friday, October 12 (10am – 6pm)
  • Saturday, October 13 (10am – 5pm)
  • Closed Sunday, October 14

As a reminder, if you ever need support before or after the festival, contact us:

  • In person at the Greenlight Hub in East Austin (507 Calles Street)
  • On the phone, 24/7, from within your Driver app
  • In the Help section of the Driver app

Pro tips for driving during ACL Festival

  • Use Uber Navigation to see real-time road closures while driving. Uber Navigation will also allow you to see the rider’s real-time location during the pickup (if enabled by the rider).
    • Go to Account > Settings > Navigation, and select Uber’
  • Stay safe with these 7 tips. We consulted with drivers, law enforcement officials, and road safety experts to develop 7 safety tips for you to keep in mind when on the road.
  • Try Share My Trip. A new feature to let loved ones know where you are. You can now share your whereabouts and trip status with friends and family, all right from the app.
  • Enjoy the new Uber Driver app. The new Driver app helps you earn smarter with real-time information. Easier to use and more reliable, the app now supports you—like a partner—at every turn.
  • Drive with confidence.  You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.

Thanks for riding and driving with Uber. We’re happy to be a part of ACL Music Festival.