Safety first!
Last updated March 11, 2016
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We are committed to the safety of everyone using Uber. We would like to share with you why Uber is a safe and efficient way to get around Brussels.
The seamless experience means never having to worry about finding a ride or having cash, and most importantly, users know who their driver is before getting in the car.
Riders and partner drivers benefit from the following safety measures, designed to improve reliability and rider journeys.
INSURANCE
From the moment you get into an Uber to the moment you’re dropped off, your ride is covered by our commercial insurance.
DRIVER APPLICATION PROCESS
Drivers require a driver’s permit, a vehicle inspection, background checks, an interview and training on the application in order to qualify.
NOBODY’S A STRANGER
Uber riders can see their drivers photo, name, vehicle type and registration as well as the driver’s star rating when booking – providing riders with all the information they need to ensure a safe and secure ride before even stepping into the car. Drivers can also see the rider’s first name before they hop in.
No Hailing
The Uber app automatically pinpoints your location to provide true door-to-door service. No more waiting in the dark on a side of a street!
Share Your ETA
Let friends and family follow your route and know when to expect you with our feature that allows them to track your trip in real-time.
Always on the Map
Uber uses a live GPS enabled map and can provide information about your trips if there is an issue.
Risk-Free Transactions
Fares are charged automatically to the rider’s credit card – so drivers and riders never have to deal with the risk or hassle of carrying cash and providing change.
Anonymous Feedback
After every trip, we ask you to rate the driver and provide feedback (anonymously) about your ride. We are constantly monitoring this feedback to maintain the quality of the service and help drivers improve the Uber experience they deliver. Drivers are also able to rate the riders.