Uber Pro: reimagined to go the extra mile with you
Every trip you take brings value to riders, to Uber, and to you.
Uber Pro recognizes that. Our rewards program gives you the perks, recognition, and flexibility you deserve, so you can keep moving forward on and off the road.
Rewards for the ones who move the world forward
Built to boost your earnings
Earn more with rewards that reflect the effort you put into providing a great experience for riders. Platinum and Diamond drivers earn 5%-10% more on all eligible trips.¹
Built for a better experience
Make every day more manageable with rewards and tools that help you stay in control.
See your path to the next tier at a glance in the new Uber Pro hub. Check your account for market-specific updates.
Here’s how it works
Provide a great service
To qualify for Uber Pro rewards, keep your star ratings high, cancellation rate low, and acceptance rate high—all parts of maintaining high-quality service for your riders. Note that you are still free to reject trips without negative consequences.
Earn points
You’ll earn one point for every trip you take. And you can get bonus points when you drive during peak hours. The more you drive, the more points you’ll earn.
Reach higher status
Along with the high-quality service you provide, your status is based on points earned over a 3-month period. The higher your status, the more rewards you get. Requirements may vary by city; go to the Driver app for details.
Enjoy rewards at every level
Exclusive rewards built to recognize your everyday effort.
Blue | Gold | Platinum | Diamond | |
|---|---|---|---|---|
Access to Comfort and Reserve | ✕ | ✓ | ✓ | ✓ |
Access to more Driver Incentives than Blue drivers | ✕ | ✓ | ✓ | ✓ |
Recognition in your riders' app | ✕ | ✓ | ✓ | ✓ |
Priority support | ✕ | ✓ | ✓ | ✓ |
5% Pro Perk: Earn 5% more on UberX and other non-premium ride types compared to Blue drivers (only Brussels & Antwerp)¹ | ✕ | ✕ | ✓ | ✓ |
Points Pass | ✕ | ✕ | ✓ | ✓ |
Extra destination feature⁴ | ✕ | ✕ | ✓ | ✓ |
10% Pro Perk: Earn 10% more on UberX and other non-premium ride types compared to Blue drivers (only Brussels & Antwerp)¹ | ✕ | ✕ | ✕ | ✓ |
Frequently asked questions
How is my star rating calculated?
Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.
If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, like a bad GPS route or traffic, the rating will be excluded from your overall rating. See more about ratings here.
How is my cancellation rate factored in to my status?
If you’re a driver with Gold, Platinum, or Diamond status and your cancellation rate rises to between 4.01% and 10%, you won’t be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.
If your cancellation rate rises above 10%, you will lose access to your Gold, Platinum, and Diamond rewards immediately. To earn back your rewards, your cancellation rate must return to 4% or below.
How did I get my status?
You earn points during fixed 3-month periods. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. At any time, you can move up statuses and unlock more rewards if you earn enough points for the next status and maintain certain criteria.
For more information, see Uber Pro Terms and Conditions.
¹ Available only to Uber Pro Gold, Platinum, and Diamond drivers taking eligible non-premium rides. Only UberX, Uber XL, Uber Taxi, and Uber Electric trips are eligible for Pro Perk. Certain earnings such as promotions, tips, tolls, and other third-party fees and operational expenses as stated on your receipt are not included in the calculation of Pro Perk. The Pro Perk additional earnings is in comparison to eligible earnings that a driver in the Blue tier would earn for the same trip. Uber does not guarantee drivers will experience higher earnings than those received prior to the launch of the Pro Perk. Subject to change in Uber’s discretion.
⁴ Platinum and Diamond drivers get an extra Destination Mode use every day, allowing up to 3 uses per day (up from 2) with fewer restrictions, so you can get trips that move you closer to where you need to be, more often. While in Destination Mode as a Platinum or Diamond driver, you can decline or cancel trips without ending your session, though these still count toward your acceptance and cancellation rates.
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