跳至主要内容

遵守法律

This‌ ‌section‌ ‌is‌ ‌based‌ ‌on‌ ‌laws‌ ‌and‌ ‌regulations‌ ‌that‌ ‌everyone‌ ‌must‌ ‌follow.‌ ‌For‌ ‌example,‌ ‌using‌ ‌Uber‌ ‌apps‌ ‌to‌ ‌commit‌ ‌any‌ ‌crime‌ ‌or‌ ‌to‌ ‌violate‌ ‌any‌ ‌other‌ ‌law‌ ‌is‌ ‌prohibited.‌

Seat‌ ‌belts‌ ‌and‌ ‌car‌ ‌seats‌

Every‌ ‌rider,‌ ‌driver‌ ‌and‌ ‌delivery‌ ‌partner‌ ‌using‌ ‌a‌ ‌vehicle‌ ‌must‌ ‌always‌ ‌buckle‌ ‌up.‌ ‌Driver-partners‌ ‌must‌ ‌decline‌ ‌a‌ ‌ride‌ ‌if‌ ‌there‌ ‌are‌ ‌not‌ ‌enough‌ ‌seat‌ ‌belts‌ ‌for‌ ‌every‌ ‌passenger‌ ‌in‌ ‌their‌ ‌car.‌ ‌ ‌ ‌

Driver-partners‌ ‌and‌ ‌riders‌ ‌should‌ ‌comply‌ ‌with‌ ‌applicable‌ ‌laws‌ ‌when‌ ‌travelling‌ ‌with‌ ‌infants‌ ‌and‌ ‌children.‌ ‌When‌ ‌riding‌ ‌with‌ ‌children,‌ ‌it’s‌ ‌the‌ ‌rider’s‌ ‌responsibility‌ ‌to‌ ‌provide‌ ‌and‌ ‌fit‌ ‌a‌ ‌suitable‌ ‌car‌ ‌seat.‌ ‌Children‌ ‌age‌ ‌12‌ ‌and‌ ‌under‌ ‌should‌ ‌travel‌ ‌in‌ ‌the‌ ‌back‌ ‌seat.‌

*This‌ ‌resource‌ ‌is‌ ‌operated‌ ‌by‌ ‌a‌ ‌third‌ ‌party,‌ ‌and‌ ‌Uber‌ ‌is‌ ‌not‌ ‌responsible‌ ‌for‌ ‌its‌ ‌contents.‌

遵守所有法律

You’re responsible for knowing and obeying all relevant local laws, including airport rules and regulations when at the airport, and the rules of the road, including speed and traffic laws, at all times when using the Uber apps.

服务类动物

Australian‌ ‌and‌ ‌New‌ ‌Zealand‌ ‌laws‌ ‌require‌ ‌that‌ ‌driver-partners‌ ‌must‌ ‌provide‌ ‌rides‌ ‌to‌ ‌anyone‌ ‌with‌ ‌a‌ ‌service‌ ‌animal.‌ ‌Knowingly‌ ‌refusing‌ ‌a‌ ‌rider‌ ‌a‌ ‌trip‌ ‌because‌ ‌of‌ ‌their‌ ‌service‌ ‌animal‌ ‌may‌ ‌permanently‌ ‌result‌ ‌in‌ ‌losing‌ ‌access‌ ‌to‌ ‌the‌ ‌Uber‌ ‌apps,‌ ‌even‌ ‌if‌ ‌a‌ ‌driver-partner‌ ‌has‌ ‌allergies,‌ ‌religious‌ ‌objections‌ ‌or‌ ‌a‌ ‌fear‌ ‌of‌ ‌animals.‌

You‌ ‌may‌ ‌clarify‌ ‌with‌ ‌a‌ ‌rider‌ ‌‌whether‌ ‌it's‌ ‌a‌ ‌service‌ ‌animal,‌ ‌and‌ ‌how‌ ‌the‌ ‌animal‌ ‌is‌ ‌trained‌ ‌to‌ ‌assist.‌ ‌

毒品和酒类

Drug‌ ‌use‌ ‌and‌ ‌open‌ ‌containers‌ ‌of‌ ‌alcohol‌ ‌are‌ ‌never‌ ‌allowed‌ ‌while‌ ‌using‌ ‌the‌ ‌Uber‌ ‌apps.‌

Weapons‌

Riders‌ ‌and‌ ‌their‌ ‌guests,‌ ‌as‌ ‌well‌ ‌as‌ ‌driver‌ ‌and‌ ‌delivery‌ ‌partners,‌ ‌are‌ ‌prohibited‌ ‌from‌ ‌carrying‌ ‌weapons‌ ‌while‌ ‌using‌ ‌the‌ ‌Uber‌ ‌apps,‌ ‌to‌ ‌the‌ ‌extent‌ ‌permitted‌ ‌by‌ ‌applicable‌ ‌law.‌

欺诈行为

Deception‌ ‌can‌ ‌weaken‌ ‌trust‌ ‌and‌ ‌also‌ ‌be‌ ‌dangerous.‌ ‌Intentionally‌ ‌falsifying‌ ‌information‌ ‌or‌ ‌assuming‌ ‌someone‌ ‌else's‌ ‌identity,‌ ‌for‌ ‌example‌ ‌when‌ ‌signing‌ ‌in‌ ‌or‌ ‌undergoing‌ ‌a‌ ‌security‌ ‌check,‌ ‌isn’t‌ ‌allowed.‌

‌Provide‌ ‌accurate‌ ‌information‌ ‌when‌ ‌reporting‌ ‌incidents,‌ ‌creating‌ ‌and‌ ‌accessing‌ ‌your‌ ‌accounts,‌ ‌disputing‌ ‌charges‌ ‌or‌ ‌fees‌ ‌and‌ ‌requesting‌ ‌credits.‌ ‌Only‌ ‌request‌ ‌fees‌ ‌or‌ ‌refunds‌ ‌that‌ ‌you’re‌ ‌entitled‌ ‌to,‌ ‌and‌ ‌use‌ ‌offers‌ ‌and‌ ‌promos‌ ‌only‌ ‌as‌ ‌intended.‌ ‌Don’t‌ ‌knowingly‌ ‌complete‌ ‌invalid‌ ‌transactions.‌

在街边打车或其他不可接受的活动

为了更好地保障每次行程的安全,优步禁止在应用外的接载活动。法律禁止在使用优步应用期间的街边打车行为,因此不可要求乘客在优步系统之外支付车费。乘客和顾客不应使用现金支付行程或派送费用。

不可从事损害优步公司或品牌的行为,如未经允许使用优步商标或知识财产。

查看更多社区指南

彼此尊重

协力保障他人安全