Coming Soon: Uber Pro is getting an upgrade
We’re updating points requirements and peak hours, eligibility thresholds, and adding more rewards for Diamond driver-partners.
Uber Pro is getting an update across Australia and New Zealand in November 2026.
We’re updating points requirements, eligibility thresholds, and adding more rewards for Diamond driver-partners.
See the updates below, coming next month.
More perks for Diamond
Airport Queue Priority: Introducing Airport Queue Priority. This reward allows Diamond driver-partners in selected cities to get priority matching when entering the virtual queue without the need to complete an airport drop off. Airport Queue Priority doesn’t apply to Uber Reserve trips. This will replace the airport priority rematch reward.1
Airport Queue Priority currently applies to Diamond driver-partners who mainly drive in Brisbane, Perth, Adelaide, Gold Coast, Canberra, Newcastle, Geelong, Hobart, Darwin, Cairns, Sunshine Coast, Townsville, Whitsundays, Byron Bay, Launceston, Mackay, Rockhampton.
Complimentary Uber One Membership: Diamond earners can redeem a complimentary three-month Uber One membership each time they reach Diamond via the Pro Rewards Hub. This gives them access to offers and rewards exclusive to Uber One members, including Rides and Uber Eats orders.2
We’re updating eligibility requirements
Updated points requirements
The points requirements are changing. Please check your email or in-app messages for more info. You’ll find more details in the Uber Pro Hub once the updates are live.
Updated eligibility requirements
While most eligibility requirements are staying the same, the following are being updated:
- To reach Gold, you’ll now only need a cancellation rate of 4% or less.
- To reach Diamond, you’ll need a star rating of 4.90 or higher.3
More peak hours to earn 3x points
We’re increasing the total number of peak hours to give you more chances to earn Uber Pro points when demand is high. See the updated peak times below.
You’ll still earn 1 point per trip during off-peak hours, but now you’ll earn 3 points per trip during peak hours.
You’ll keep the points you earn from the new Uber Pro cycle, starting 1 November 2026.
- Monday - Thursday, 7am - 9am, 3pm - 7pm and 9pm - 11:59pm
- Friday, 7am – 9am and 3pm – 11:59pm
- Saturday – Sunday, 12am – 7am, 9am – 12pm and 5pm – 11:59pm
Gold Trials: An Introduction to Uber Pro for new driver-partners
We’re making it easier for new drivers on the platform to reach the Gold tier and enjoy its rewards for a limited time after they start driving, including fuel discounts, and trip duration and direction.4
Keep enjoying the rewards you know and love
There’s no change to the current rewards, including popular ones like fuel savings with BP and the trip direction & duration reward available for Gold, Platinum, and Diamond tiers.
Eligibility requirements and Terms & conditions will apply. The Uber Pro Terms and Conditions are also changing, see link below for details.
Read the updated Terms and Conditions
1. Airport queue priority is available at participating airports and is currently not available at Sydney or Melbourne airports. This may change. Airport rules and eligibility requirements apply.
2. Only available to eligible Diamond drivers. The three-month Uber One membership can be redeemed through the Pro Rewards Hub each time you reach Diamond and is subject to the Uber One Terms and Conditions. You must have reached Diamond at the time of redemption to be eligible for this reward.
3. To reach Diamond tier, driver-partners need to have a star rating of 4.90 or above, a cancellation rate of 3% or less, and the right number of points based on the thresholds for their city.
To reach Gold tier, driver-partners need to have a star rating of 4.85, a cancellation rate of 4% or less, and the required number of points based on the thresholds for their city.
You’ll find more information in the Uber Pro Hub once updates are rolled out.
4. Subject to the eligibility requirements for trip duration and direction, including an Acceptance Rate above 85%.
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