Uber Australia has updated its vehicle eligibility requirements in New South Wales, allowing taxi vehicles onto the platform and giving taxi drivers the ability to complete trips with Uber. This change builds on our work in Australia to create a better experience for riders while providing new, flexible earnings opportunities for taxi drivers.

What this means for riders, simply, is that your next Uber ride in New South Wales could happen in a taxi. Everything else remains the same, with the Uber app experience you’re used to: upfront and transparent pricing, Uber’s leading safety features, in-app payment and trip support. Allowing taxis to perform trips with Uber will increase reliability on the platform and reduce wait times for riders. Riders will always be notified in their app if they are matched with a taxi.

For taxi drivers, this change means that if your taxi meets Uber’s updated eligibility requirements, you can complete the Uber onboarding process and begin receiving trips. With the Uber platform, drivers will be able to access: trip demand across Uber’s rider base, dynamic earnings opportunities, driver safety features and exclusive fuel discounts, among other benefits.

Note to editors: 

  • While taxi vehicles are now eligible to complete trips via Uber in New South Wales, these trips do not constitute taxi services (e.g., no metered fares, can’t be hailed from the street or taxi rank).
  • Uber has previously updated its vehicle eligibility requirements in Victoria and will continue to explore avenues to do the same in additional states over the coming months.