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Uber

A guide for how to use Uber

Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Learn how to ride with the Uber app.

Sign up to ride

How to use the Uber app

Create an account

All you need is an email address and phone number. You can request a ride from your browser or from the Uber app. To download the app, go to the App Store or Google Play.

Enter your destination

Open the app and enter where you’re going in the Where to? box. Tap to confirm your pickup location and tap Confirm again to be matched to a driver nearby.

Meet your driver

You can track their arrival on the map. When they’re a few minutes away, wait for them at your pickup location.

Check your ride

For your personal safety, be certain that you’re getting into the right car. Before hopping in, check the driver, car model, and license plate number against the information in the app. Once you’re in the car, have your driver confirm your name before they go.

Sit back and relax

When you arrive, payment is easy. Depending on your region, you have options. Use cash or a payment method like a credit card or Uber Cash balance.

Rate your trip

Let us know how your trip went. You can also give your driver a compliment or add a tip in the app.

Smooth rides from start to finish

Upfront pricing in real time

Before you confirm a trip, see price estimates so you don’t have to guess and so you can compare costs to find the right ride, every time.

Perfect your pickup

When you request a ride, the app automatically suggests a convenient place to meet your driver. To adjust your location, just type in a new address or drag your pin on the map within the gray circle.

Get to know the person behind the wheel

Check Driver Profiles in the app to see fun facts about your driver, including ratings and compliments.

Ratings and tips

Help us improve your experience by rating trips. If you got great service from a fantastic driver, you can also add a tip.

Peace of mind on every ride

From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a top priority.

Ride with confidence

Top questions from riders