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November 7, 2013

Increasing Supply in Cape Town

Lindsey Elkin
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MORE UBERS ON THE ROAD

We LOVE that you enjoy Uber and we want to make sure you always get a ride when you need one. You’ve shown Uber so much love since our launch in Cape Town in fact, that sometimes during peak hours it can be difficult to get a car. This makes us very sad! We want you to know that we are on it! We are working day and night with the professional driver community of Cape Town to increase supply and bring you more cars!

HOW DO WE DO THIS?
Here at Uber, we use our technology to connect you, the riders, with the existing professional driver community and their vehicles. Some of these drivers will drive Mercedes, others will drive Toyotas but what they all have in common is they are all professional. They are all fully licensed, take pride in their registered cars and keep them to the highest standards.

THE THEORY? We would rather have you safely in a licensed car, be that a Mercedes or a Toyota, with a professional driver than unable to access your private driver when you need him/her the most!
WHAT DOES THIS MEAN FOR YOU? MORE CARS
  • You will be seeing new vehicle types on the road (Toyotas and Fords) mixed in with the Mercedes and BMW vehicles
  • Shorter arrival times as more vehicles move around the city
  • Increased reliability and availability ensuring you always get a car when you need one
WHAT STAYS THE SAME? THE UBER EXPERIENCE
  • Drivers are always licensed professionals
  • Car is always clean, modern and fully licensed
  • Track your driver & car en route to your pick up location
  • No need to carry cash or cards
  • Transparent fares
We really appreciate your support and loyalty and should you have any questions on this please do not hesitate to reach out at supportcapetown@uber.com.

 

Cheers,

Team Uber Cape Town

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