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How to complete a Safety Screening or Driving Evaluation

At Uber, we see safety as one of the pillars of our services. To assure safety is maintained at all time, we have introduced various actions which provide safety to both our driver-partners and riders. One of these actions is requiring all driver-partners to pass a safety screening (and a driving evaluation for some cities).

Driver Evaluations

Required for partners who want to start driving in Gauteng, Cape Town, Durban and Gqeberha (Port Elizabeth). Cost is from R300

Click on the link below to complete:

Re-check frequently asked questions

    • Uber needs to keep accurate records of its partners background criminal results. Screening checks typically only includes information about a person’s past. Current records may not be reported to Uber unless Uber requests them.
    • We understand that although a partner may pass the initial criminal screening, he may subsequently pick up a serious criminal record
    • Uber is committed to ensuring that the platform remains safe for its partners and riders

  • Annually

  • All current drivers whose Screening check document is about to expire

  • All current drivers whose Screening check document is about to expire

  • Yes

  • Please book at least 4 weeks before the expiration of your Screening check document to ensure you obtain your background check result in time

  • Please ensure you provide the agent capturing your fingerprints a valid email address to which the background check result will be sent

  • Please download the background check document from your email inbox and upload it on http://t.uber.com/doc-upload

  • The Background Check Result document is required to remain active on the Uber app.

The Expungement Process

Criminal Record Centre locations

If your criminal background checks is failed, this could mean one of two things:

You have a case that is awaiting trial; or You have been convicted of a criminal offense. What you need to do:

Visit the Criminal Record Centre (CRC) and speak to a CRC representative.

Johannesburg and Pretora

Bothongo Plaza West

CRC Client Service Centre

  • 1st Floor, Room 14
  • 271 Francis Baard Street
  • Tel: (012) 393 3928
Navigate Here

Cape Town

Department of Labour

  • 22 Parade St

  • 5th floor

  • Cape Town

Tel: (021) 467 6130

Navigate here

Durban

  • 102 Field Street

  • Durban

  • Tel: (031) 333 8202

Navigate Here

Port Elizabeth

  • 1-9 Lenox St & Mount Road

  • Glendinningvale

  • Port Elizabeth

  • Tel (041) 394 6000

Navigate here

More information

Cases awaiting Trial

  • If the CRC representative finds that there is a Case Awaiting Trial that is still open on your name then he/she will request a SAPS 69 form from the investigating officer. Once he/she receives the report your name will be cleared. Once cleared the CRC representative will print out proof of clearance.
  • Go for another background check at one of the Uber background check agents
  • If the result comes back as clear 48 hours later, please upload the new background check result document on your profile and visit the Greenlight hub for reactivation

Convictions

  • If the CRC finds that you have a conviction on your name, he/she will provide guidance on the expungement process.
  • Once the expungement report is issued by the director general of Justice, you can proceed with going for another background check at one of the Uber’s Background check agents office
  • If the result comes back as clear 48 hours later, please upload the new Background check result document on your profile and visit the Greenlight hub for reactivation