Learn more about how the Uber Freight platform operates, our partnerships, and more.
About Uber Freight
- Which shippers do you work with?
We work with shippers of all sizes, from those that move a few loads a week to larger companies with thousands of loads a day. We’re activating new shippers every day, and we’re excited about the amount of interest in our services. We do not disclose customer names due to confidentiality clauses.
- Where is Uber Freight available?
Uber Freight is available in the continental United States, Canada, and select countries in Europe.
- Which TMS providers are you partnered with?
Uber Freight currently has partnerships with SAP, and MercuryGate.
- How are carriers vetted?
Consistent with industry standards, we review carrier operating authority, safety rating, and insurance using information from the FMCSA database and third-party tools, like SaferWatch.
- What equipment are carriers using?
For now, carriers must have a 53' dry van, flatbed, or reefer.
Insurance and cargo claims
- Are carriers required to have cargo liability insurance?
Yes. Carriers working with Uber Freight are required to have at least $100,000 in cargo liability insurance, and Uber Freight regularly verifies these coverages.
- What if there is damage to my cargo?
Carriers are liable to shippers for loss or damage to cargo in accordance with applicable law. Uber Freight has an internal team that helps facilitate resolution and supports our shippers in the case of cargo loss or damage. This team will coordinate your claim communications with the carrier. Please contact firstname.lastname@example.org to report a cargo claim.