A step-by-step on how trips work
Accepting a trip
While on the road, you’ll begin to receive trip requests. Accepting a trip will show you a rider’s pickup address, location, and navigational directions to get them.
Picking up your rider
You can use the Driver app to call or message your rider. Once you’ve attempted to contact them, a 2-minute timer will begin. If the timer runs out or they cancel, you could be paid extra for your time.
Starting the trip
Once you’ve found your rider and they’re safe in your vehicle, you can verify their destination and start the trip.
Arriving at the destination
As you reach your rider’s destination, consider stopping as close as possible to their final address. Also, keep an eye out for safety hazards such as traffic, bus stops, and bike lanes.
Contacting Support
If you ever need support while on a trip, you can reach an agent by tapping the menu icon, then selecting Help and the issue you need assistance with.
建议
以下是优步合作车主和乘客提供的一些其他建议，可能对您有用。
Multi-stop trips
Between their pickup and destination, riders can request multiple stops. You'll be paid for each stop.
Back-to-back trips
These are consecutive trips that occur when you accept a trip while finishing your current trip. The details will be added to your queue.
Zooming on the map
如果想要查看完整的路线概览，可以随时轻触以缩小地图。
Navigating with your favorite map
To set your preferred navigation app, tap the menu icon in the upper left corner. Then tap Account, App Settings, and Navigation.
常见问题
- 如果乘客举止粗鲁或有危险行为，怎么办？
您可以通过车主端报告与乘客相关的问题，请轻触菜单中的帮助，然后轻触行程问题和调整。
- 如何取消行程？
您可以在接到乘客之前或之后取消行程。在您无法提供服务时，建议您选择下线。
- 想要结束接单时，如何停止接收派单？如果您想停止接单，只需在地图上
轻触下线即可。
- 如果收到需前往很远目的地的行程派单，怎么办？
您偶尔可能收到需前往很远目的地的行程派单。如果收到这样的行程派单，您可以在屏幕底部看到“长途行程”标示以及预计行程时间。
如果您不想完成太远的行程，随时可以拒绝此类派单。系统会自动将派单发送给附近的其他合作车主。
- 什么是优步拼车？如何完成此类行程？
优步拼车是优步提供的一种共享出行选项，目前已经在很多城市推出。如果优步在您所在的城市提供拼车服务，您可以沿路从多个接载地点接载不同的乘客，每个接载地点最多可接载两名乘客。
完成优步拼车行程时，每位乘客都会向您支付车费，从接载的首位乘客到最后下车的乘客。这有助于减少等待行程派单或前往新地点的时间。
此网页上提供的信息仅供参考，可能不适用于您所在的国家/地区或城市。内容可能随时变更和更新，恕不另行通知。
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