Please enable Javascript
跳至主要内容

Working in Manila and Pampanga

Our offices in the Philippines, just a couple of hours away from both beautiful beaches and mountains, allow you to work alongside creative and hardworking people, who are keen on delivering excellent customer support. Help us strive towards continued support excellence through innovation and process improvements for our partners’ most persistent issues.

Building at Uber Manila and Pampanga

  • What's it like to work at Uber in the Philippines?

    Hear it first-hand from some of our most talented leaders and innovators across the region.

  • Our return to the office

    It’s still early days as we look to find the right long-term model for Uber, yet we want this to continue being a great place for our current and future employees, and that means adapting to different needs. Our hybrid work approach focuses on increased flexibility.

  • Uber values

    Our values aren’t just our shared beliefs; they are the mindsets we embrace, the choices we make, the actions we take.

1/3

Teams reimagining at Uber Manila and Pampanga

  • The APAC Central team is a group of diverse individuals working toward a common goal of aligning and optimizing core processes and programs across APAC to ensure the best customer/agent experience. The team provides thought leadership, governance, and best practice sharing for the regions and represents APAC on global initiatives.

  • The APAC Center of Excellence (COE) Planning & Execution Group bridges the COE sites together, enables shared direction and collaboration, and acts as a change agent to foster best practices within the organization. The team provides program management, organizational excellence & improvement, migrations and intake management, and executive comms & reporting services across all APAC COE.

  • The Manila Center of Excellence (COE) provides premier customer support for our community of riders and driver-partners around the globe. It provides world-class interactions and operations support to different regions such as APAC and the US. We have several portfolios that deal with Urgent and Critical Support as well as unparalleled assistance to Uber Employees through HR Shared Services.

  • Our Support Teams here at Manila Center of Excellence work closely with the Operations team to provide amazing support that establishes trust for riders and driver-partners as assisting them is a core feature of our product experience. We ensure that these teams are able to continuously provide world-class support to everyone involved in the Uber experience.

与我们一起构想未来吧

15 open roles

Sub-Team
Support Operations
Location
Mabalacat, Philippines
Taguig City, Philippines
Sub-Team
Support Operations
Location
Mabalacat, Philippines
Sub-Team
Support Operations
Location
Mabalacat, Philippines
Sub-Team
Support Operations
Location
Mabalacat, Philippines
Sub-Team
Support Operations
Location
Mabalacat, Philippines