Introducing cash deliveries
Cash icon = cash delivery
You’ll know if you’re making a cash delivery when you see a small cash icon in the app while on a trip.
Collect cash from customers
When you reach the customer, a screen with the cash amount due will appear. Once the customer pays this amount, you can complete the trip as usual.
Track your cash earnings
After each trip, you’ll see exactly how much cash you can keep. Money owed to Uber and the restaurant will be deducted from your digital earnings. Anything additional will need to be returned to Uber.
Settling your cash balance
One of the ways you can return cash to Uber is by paying for orders you are picking up in cash at participating restaurants. You’ll be notified of these opportunities in the app. If you do pay in cash, remember to ask the restaurant for the unique 4-digit code to enter into the app. Your balance will automatically update.
There are multiple ways to settle an outstanding balance with Uber
While a portion of the money you receive from cash deliveries is yours to keep, another portion is owed to Uber and the restaurant. There are multiple ways to settle this balance with Uber, including linking a debit or credit card within the app or, in some cities, dropping cash payments off at participating locations. The app will prompt you when you have an outstanding balance due. If a payment is not received by Uber, you may lose access to delivery trips that involve cash.
Pro Tip: Having change on hand
While we do encourage customers to pay the exact amount, in some cases you will be asked to provide change. We encourage you to carry change with you at all times to help deliveries run smoothly.