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The basics of airport trips

An airport trip will look like any other standard trip in your Driver app. When you pick up at airports, the airport may require you to wait in a designated area to receive a trip, then you’ll see a specific pickup point to locate your rider. Airports may also have other rules and regulations applicable to you that are specific to the airport in your city.

How airport trips work

1. Accepting and taking trips happens the same way as usual.

2. The app will show you where your local airport’s approved pickup or dropoff location is. It might be different from where you’d go if you weren’t driving with Uber; airports sometimes have designated zones for Uber and other ridesharing services.

3. If you’re dropping off a rider, you can ask them if their flight is domestic or international and what airline they’re flying, then you can look for signs that match what they tell you.

Knowing your local airport

It’s a good idea before you get on the road to learn about your local airport. Airport rules and operating procedures are different from city to city. Visit the Uber airport information page for more information about your local airport. Most airports also have their own website that gives information about local rules and regulations.

In addition, you can contact our support team to get details from one of our agents. While you do this, check to see if you need a special permit or placard for your city’s airport.

Tips

Here is some advice from other drivers that you might find useful regarding airport trips.

Luggage

Most riders going to or from the airport will have luggage with them, and they’ll probably want to put it in the trunk. If your trunk is empty, luggage can fit easily. Our highest-rated drivers will help their riders with their luggage as well.

Identify your rider

Airports are crowded places, so it's always helpful to ask your rider for their name or say, for instance, "Are you Cheryl?" to make sure.

Check the arrivals schedule

If you’re planning to pick up riders at the airport, checking the local arrivals schedule before you go can help you see when flights will be landing and when it will be busiest.

The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.