December 24, 2014

Introducing Surge Pricing

Uber Team

Share this article

HOW DOES UBER STAY RELIABLE…

We love to receive actionable feedback from our riders. That’s why we’ve made a number of changes in our service in Jeddah to ensure you still get a car even during the busiest times of the day. Uber is all about connecting you with a reliable ride, no matter when you need it. There may be short periods when demand heavily outweighs the amount of cars on the road. During those brief peak times the system will dynamically adjust prices upwards in increments to encourage more drivers to come online, and ensure that those who need a ride the most can always get one.

RIDE AROUND OR STICK AROUND (UNTIL THE SURGE DROPS)

The transparency of our service is essential to Uber. We’re now taking it to the next level with a range of features to ensure sure that supply increases in order to meet overwhelming demand at peak times. Uber does this by dynamically increasing rates during peak times in order to maximize your chances of getting a ride. Your Uber app will always indicate the current rates (both multiple and average fare range – look to the in-app notifications for guidance).