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How star ratings work

The Uber platform features a 2-way rating system: drivers and riders give each other ratings based on their trip experience. Your driver rating is an average of the last 500 ratings from your riders.

The basics of ratings

After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won’t see individual ratings tied to a particular trip or person.

How to give, get, and check ratings

Frequently asked questions

The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.