To receive in-person support from one of our experts in our Greenlight Hubs, it's necessary to make an appointment in advance.
Click on this link to schedule your appointment, or go to your Driver app and follow these steps: Menu > Help > Book an appointment in person > Select your problem > Schedule an appointment. You can get help 24 hours a day, 7 days a week in the app. To get help, tap your profile picture in your Driver app, select Help, then select where we can help.
Contact Uber
Have questions about driving with Uber? We’re here to give you answers.
Driver App Basics
Driver App Basics
Find information about how to take trips with the Uber app, where to see your earnings, and more.
In-person support
In some cities, you might be able to get support in person at a Greenlight location.
To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website.
24/7 phone support
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
Greenlight locations
In select cities, you can get support on-site at an Uber Greenlight Hub. If your city has a Greenlight Hub, the address and operating hours will appear below.
If there isn’t an Uber Greenlight Hub listed, you can check the alternative methods for contacting Uber noted above.
About