Uber Pro: reimagined to go the extra mile with you
Every trip you take brings value to riders, to Uber, and to you.
Uber Pro recognizes that. Our rewards program gives you the perks and recognition you deserve, so you can keep moving forward on and off the road.
Rewards for the ones who move the world forward
Built to boost your earnings
Earn more with rewards that reflect the effort you put into providing a great experience for riders.
Built for a better experience
Make every day more manageable with rewards and tools that help you stay in control.
See your path to the next tier at a glance in the new Uber Pro hub. Check your account for market-specific updates.
Here’s how it works
Provide a great service
To qualify for Uber Pro rewards, maintain excellent service by keeping your ratings high, cancellations low, and displaying safe driving.
Earn points
Earn one point for every trip you take. You can get bonus points when you drive during peak hours. The more you drive, the more points you’ll earn.
Reach higher tiers
Your status is based on points earned over the last three months, and the higher your status, the more rewards you get. Requirements may vary by city—see the Driver app for details.
Introducing Uber Pro
Uber Pro is a new rewards program that recognizes your commitment and effort, so you can reach your goals—on and off the road.
Don’t just get rewarded, get ahead
What is an Uber Pro status?
Your Uber Pro status determines the volume & quality of rewards you can access, which is based on your activity driving on the app, and the number of trips completed. There are four statuses with increasing rewards, beginning with Blue, then Gold, Platinum and Diamond.
Once you reach a higher status you unlock access to the rewards at that status, as well as keeping access to the rewards at the lower levels.
Where can I read more about my Uber Pro rewards and status?
You can find your current Uber Pro status and details of all rewards available in your Uber Pro dashboard here.
How did I get my status?
You earn points during fixed 3-month periods. At the start of a 3-month Uber Pro period, your status is determined by the points you earned in the previous 3-month period. At any time, you can move up statuses and unlock more rewards if you earn enough points for the next status and maintain certain criteria.
How can I increase my status and unlock more rewards?
You can increase your status for the next 3-month period by meeting the requirements. See the requirements you need to reach the next level in your Uber Pro dashboard here.
At the start of a new period, your status is based on the total number of points you accumulated over the previous 3-month Uber Pro period, while also maintaining certain criteria that vary from city to city.
How is my star rating calculated?
Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.
If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, like a bad GPS route or traffic, the rating will be excluded from your overall rating.
How is my cancellation rate factored in to my status?
If you’re a driver with Gold, Platinum, or Diamond status and your cancellation rate rises above a certain level, you won’t be able to reach a higher status by earning more points. Check your Uber Pro dashboard for more information. You will maintain your current status and have access to your current rewards.
If your cancellation rate rises even further, you can lose access to your Gold, Platinum, and Diamond rewards immediately. Check your Uber Pro dashboard for more on how to re-enable your rewards in this situation.
For more information, see Uber Pro Terms and Conditions.
How to get rewards
Earn points
Drive to earn points. Some trips may earn you more points than others. See more details in the Driver app.
Give great service
In addition to earning points, maintain the following: keep your star rating at 4.85 or above, your cancellation rate at 4% or below, and your acceptance rate at 85% or above to earn Gold, Platinum, and Diamond rewards.
Get rewards
The higher the status you earn, the more rewards you unlock. Your status is determined based on your points and quality ratings over a fixed 3-month period.
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