How to use the Uber app
Our core service is developing technology that connects drivers and riders on demand. Here’s how the app works, step by step:
A rider opens the app
The rider enters their destination into the “Where to?” box; reviews each ride option for vehicle size, price, and estimated dropoff time; chooses the desired option; then confirms the pickup.
The rider is matched with a driver
A nearby driver sees and chooses to accept the rider’s ride request. The rider is automatically notified when the driver’s vehicle is about a minute away.
The driver picks up the rider
The driver and the rider verify each other’s names and the destination. Then the driver starts the ride.
The driver takes the rider to the destination
The app gives the driver the option to access turn-by-turn directions.
The driver and rider leave ratings and reviews
At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders also have the option to give the driver compliments and a tip directly in the app.
For all offers from our partners, drivers must have been cleared to drive with Uber and be active on the platform. Prices and discounts are subject to change or withdrawal at any time and without notice, and may be subject to other restrictions set by the partner. Please visit the partner’s website for a full description of the terms and conditions applicable to your rental, vehicle purchase, product, or service, including whether taxes, gas, and other applicable fees are included or excluded. Uber is not responsible for the products or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and services are offered.