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Program Manager, Ads Policy

Operations
New York, New York |
San Francisco, California |
Chicago, Illinois
Full Time

About the Role

As the Program Manager of Ad Policy, you will sit at the intersection of product, legal, and sales. Your mission is to protect our users from deceptive practices while ensuring a fair and transparent ecosystem for legitimate advertisers. You will be responsible for drafting, implementing, and scaling advertising policies as well as continuously optimizing processes.

What You'll Do:

  • Policy Development: Draft and refine global advertising policies, ensuring they are clear, enforceable, and aligned with evolving regional regulations (e.g., DSA, GDPR)
  • Incident Management: Act as a lead for high-priority policy escalations, making rapid, data-driven decisions on sensitive or controversial ad content
  • Cross-Functional Collaboration: Partner with Product and Engineering to build automated enforcement tools and with Sales to educate advertisers on compliance
  • Market Intelligence: Stay ahead of industry trends and bad actor tactics. Conduct "red-teaming" exercises to identify gaps in existing policy frameworks
  • Operational Excellence: Develop KPIs to measure the effectiveness of policy enforcement and the impact on advertiser friction, driving continuous improvement in "Time to Action" metrics

Basic Qualifications:

  • 4 years of professional experience in Ad Tech, Trust & Safety, or Content Policy
  • Previous experience managing DSP/SSP, real-time bidding, and ad creative review processes
  • Bachelor's degree

Preferred Qualfications:

  • Experience with sensitive categories and global teams, with cultural nuances
  • Experience with GenAI
  • The ideal candidate will possess:
    • Domain Knowledge: Deep understanding of the digital advertising lifecycle (DSP/SSP, real-time bidding, and ad creative review processes)
    • Analytical Rigor: Ability to use data to identify patterns of policy abuse and justify policy changes to executive stakeholders
    • Communication: Exceptional writing skills with the ability to translate complex legal or technical concepts into simple, actionable guidelines
    • Judgment: Proven track record of making difficult decisions in "grey areas" where policy and business interests may conflict

For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.