Senior Counsel, Marketing Legal & Commercial Transactions: Community Ops

About the Role

The Marketing Legal team partners with the marketing, performance marketing, comms, & policy teams to advise on complex marketing legal issues across all of our products, platforms, offers, and services. The Commercial Transactions team partners with the sourcing and business development teams across Uber’s business globally to support critical procurement agreements that power everything we do.

We are looking for an exceptional and experienced consumer protection lawyer to be the go-for for the Community Operations team at Uber and work on other consumer protection matters at Uber including counseling product teams and marketing teams on new products and campaigns. We are looking for someone who has expertise in all things Marketing and Consumer Protection Law and particularly in FTC Section 5 Act case law, state UDAPs, promotions, offers, subscriptions, payments, earnings, pricing, and TCPA. You’ll work closely with teams globally throughout Uber, including Legal, Community Operations, Marketing, Product, Policy, and Comms, to play a critical part in our business at its most sensitive consumer touchpoint as you constantly innovate and find ways to work more efficiently and effectively in communicating with consumers, merchants, couriers, drivers, and the public at large about our products and services.

If you’re passionate about consumer protection and marketing law, and working collaboratively to transform the way people go where they want and get what they need, come and join this bold team.

What You'll Do

• Be the global go-to for all the things Community Operations for the legal organization at Uber; Support the Consumer Insights and Advocacy Team, an the Escalations team in the Community Operations org.
• Lead, design, and implement a process that creates a feedback loop– communicating legal risks to the Community Operations team, and gathering patterns of confusion and complaints from the Community Operations team, and communicating those back to the Legal team.
• Provide ongoing legal support for various Community Operations activities, including jumping into high risk escalations, and updating and maintaining “knowedge base” playbooks.
• Collaborate with other lawyers–  in particular our Government Investigations and Special Matters team– operations teams, product teams, and marketers, with a strong ability to build relationships, gain credibility, and partner with people who may think differently than you do.
• Advise the Marketing, Performance Marketing, Comms, and Ops teams on Work on various Marketing Legal issues.
• Work with other senior team stakeholders on team projects.

Basic Qualifications:

• A minimum of (8) eight years of experience in consumer protection law and marketing law work.
• J.D. and license to practice law in at least one state.
• Experience leading teams
• Experience advising on FTC law and State UDAPs.

Preferred Qualifications:

• Experience with marketing legal issues & national advertising campaigns across mediums
• Excellent business judgment, ability to build credibility, great communication, and interpersonal skills.
• Ability to prioritize and juggle multiple projects at a time in a fast-paced environment, both collaborating as a team to stay in sync and working independently to get the job done.
• Confidence and flexibility to operate in a fast-paced, constantly evolving global environment.
• Embody the highest standards of integrity, ethics, and accountability.
• A Go Get It Attitude and enthusiasm about Uber!

For San Francisco, CA-based roles: The base salary range for this role is USD$243,000 per year - USD$270,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.