Earner & Marketplace Operations Coordinator

About the Role

At Uber, we’re reimagining the way the world moves—and that means building an operational engine that’s efficient, data-driven, and people-focused. We are looking for an Earner & Marketplace Operations Coordinator to join our Delivery team in the Andean & Caribbean Region of LATAM, one of the most dynamic and fast-growing areas in the business.

In this role, you’ll drive key operational improvements to ensure marketplace health and balance. You'll partner closely with cross-functional teams to ensure Earners (couriers), Eaters, and Merchants enjoy a seamless, reliable experience—while helping our business grow sustainably across Ecuador, the Dominican Republic, and Puerto Rico.

What You’ll Do

• Analyze marketplace data: Monitor key metrics, identify operational gaps, and provide insights to support real-time decision-making.

• Improve and scale processes: Collaborate across Ops, Regional, and Product teams to design and enhance systems that drive performance, economic efficiency, and customer satisfaction.

• Drive business growth: Lead and support strategic initiatives that unlock long-term impact in your markets. You'll contribute to the development and implementation of projects that improve the delivery experience.

• Collaborate cross-functionally: Work with teams across the business to identify opportunities, test ideas, and drive continuous improvement.

What You’ll Need

• Professional proficiency in both Spanish and English

• 2+ years of experience in business consulting, investment banking, operations, or a high-growth environment

• Strong analytical thinking and data literacy—comfortable navigating spreadsheets, reports, experiments, and dashboards

• Advanced knowledge of Google Sheets, with the ability to learn and adopt new tools quickly

• Proactive, detail-oriented, and curious mindset—excited to work in a fast-paced, collaborative team

• Clear and effective communication skills, both written and verbal

Preferred Qualifications

• Proficiency in SQL; familiarity with Python is a strong plus

• Experience working with cross-functional teams in diverse markets

• A passion for improving the day-to-day experiences of customers and partners

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.