Franchisee Account Manager, Global Brands

About the Role

1. Own and grow relationships with key enterprise franchisee groups, leading day to day engagement with senior stakeholders
2. Drive product adoption and secure marketing investment by clearly articulating the value of Uber Eats solutions
3. Identify operational improvement opportunities and implement strategies to deliver strong performance outcomes
4. Partner cross functionally to navigate internal processes, resolve issues, and advocate for merchant needs

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
2. Navigate ambiguity, shifting priorities, and internal complexity to unlock value for Partners and for Uber
3. Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
4. Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
5. Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
6. Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
7. Stay resilient through roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
8. Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth

---- Basic Qualifications ----

1. 4+ years of experience in account management, consultative sales, digital media, or business development
2. Experience using data and insights to inform strategy, influence stakeholders, and measure impact
3. Proficiency in Excel
4. Bachelor’s degree or equivalent experience

---- Preferred Qualifications ----

1. Experience managing/working with enterprise partnerships, franchise organizations, or global brands
2. Background in QSR, restaurant advertising, or third-party marketplaces
3. Demonstrated systems thinking and the ability to work well in highly ambiguous environments
4. Excellent negotiation, forecasting, and cross-functional collaboration abilities

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.