Operations & Logistics Manager

About the Role

The Operations Manager owns city-specific business outcomes by bridging global strategy with local operational needs. You are responsible for ensuring sophisticated compliance work is executed with precision while hunting for growth opportunities in a high-velocity marketplace. This role requires a systems-thinking approach to identify root causes and the resilience to manage multiple high-priority tasks in parallel as priorities shift.

What the Candidate Will Do

• Own the Strategy: Develop and lead the implementation of regional strategies that solve messy, high-impact problems—often without a clear starting point
• Master the Levers: Deep-dive into operational and financial metrics to figure out exactly which levers to pull to move the business forward
• Solve for Root Causes: Don’t just fix the symptoms; identify the core of risks and opportunities, weigh difficult trade-offs, and recommend the best path forward
• Scale and Optimize: Implement and scale core processes across your region and beyond, ensuring they don't just work, but excel under pressure
• Shape the Product: Proactively identify where our technology falls short of reality, collaborating with global Product teams to test and launch features that improve the marketplace experience
• Navigate Tension: Build and maintain high-trust relationships with cross-functional and external partners to unblock complex initiatives
• Deliver at Pace: Manage multiple high-stakes projects in parallel, maintaining high-quality standards even when priorities shift and the environment is ambiguous

Basic Qualifications

• 3+ years of professional experience in operations, strategy, consulting, or a high-growth environment.
• Proficiency in English and Spanish. Knowledge or Portuguese will be a plus
• Data-driven mindset with experience getting "in the weeds" of data analysis to drive big-picture strategic decisions.

Preferred Qualifications

1. Systems Thinking: Ability to see how local operational changes impact the broader Uber ecosystem.
2. Grit and Resilience: A track record of delivering results in fast-paced environments where the answer isn't always predefined.
3. Stakeholder Influence: Experience leading through influence rather than control, especially when navigating conflicting priorities.
4. Project Architecture: Ability to build detailed project plans that account for complex interdependencies and milestones.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.