Partner Manager, Grocery & Retail - Canada

About the Role

The Uber Eats team is looking for sharp, highly motivated individuals to join our Enterprise team in the Grocery & Retail segment covering some of our most strategic partners. As an Enterprise Partner Manager, you will work efficiently and effectively with our merchant partners to drive revenue growth, operational excellence, and customer service. Enterprise Partner Managers will work closely with merchants, local and central operations, product, sales, marketing and engineering teams to manage and optimize partnerships and provide maximum value for both Uber and its merchant partner.

You will succeed in this role if: you produce your best results in a team environment; you possess an insatiable appetite to continuously learn; you value ideas over hierarchy; customer obsession runs in your DNA.

This role will be only be open to candidates based in Toronto, Canada able to commit to the hybrid schedule (Tues-Thurs in office)

What You'll Do

• Internal and external advocate. Be the merchants' go-to person and navigate internal processes to provide the best outcome for the client and our market
• Bring your analytical A-game. You will be building business models, performing analysis with local/central operations teams to understand trends, provide actionable insights, and track productivity and success of initiatives to ensure we are driving towards the best possible outcome
• Handle the big picture and the tiny details. You are organized and always on top of your deadlines to ensure nothing gets missed. You also have an eye to the big picture and flourish by creating new ways to add to existing partnerships
• Drive initiatives. You will drive and support key initiatives across our business teams to grow strategic and long term opportunities with our various partners. This involves wearing many hats and jumping in to help your teammates when the needs arise
• Read between the lines. You will be working with stakeholders from various teams such as Product, Marketing, Operations, Legal, Finance, etc.
• Drive day-to-day interactions with our top tier partners
• Employ critical thinking and creative problem-solving skills to navigate relationships

Basic Qualifications

• Minimum 5 years of full time professional experience
• Previous client-facing experience, ideally with with enterprise/mid-market accounts
• Commercial acumen and Sales

Preferred Qualifications

• Previous experience with managing complex datasets and tracking/hitting multiple OKRs.
• Consistent track record of successfully handling complex partnerships
• Experience working in the Grocery, Retail, CPG industry or similar client facing environment is preferred
• Building client / partner growth strategies or working on joint business plans
• Demonstrated understanding of how to work within a cross-functional organizational matrix
• Experience working with Product and Engineering teams to surface insights and drive product improvements
• Previous client-facing experience, ideally with with enterprise/mid-market accounts
• Commercial acumen and Sales

For Canada-based roles: The base salary range for this role is CAD$102,000 per year - CAD$113,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.