Senior Strategy & Operations Associate

About the Role

This role will lead the Marketplace vertical along the Local Operations team. We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our regional operations and be a teammate in coming up with initiatives to drive growth and operational efficiencies.

This is a key position that can make a big impact on business and change the way people move in our countries.

This role requires a mix of analytics and the ability to operationalize processes in a fast-paced environment, as well as leading and prioritizing main investments across the country.

What You'll Do

1. Strategic Ownership: Help develop, lead, and execute strategy to achieve business priorities in Chile.
2. Business Acumen: Monitor, understand, and interpret key operational and financial metrics to help dictate strategy and action plans. Develop and apply an understanding of the levers that move our business
3. Problem Solving: Identify the root cause of risks and opportunities, propose multiple, actionable solutions, and weigh tradeoffs to recommend the best approach
4. Process Optimization: Execute, optimize, and scale core analyses and processes across Chile and beyond, regularly reviewing performance
5. Product Improvement: Proactively search for new features or improvements that could enhance the experience and efficiency of our marketplace, measure their impact, and collaborate with Central Ops teams.
6. Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional stakeholders across operations, marketing, customer support, product, policy, and legal to scope, test, and implement initiatives

What You'll Need

1. Education: We welcome people from all backgrounds to apply
2. Years of Experience/Industries: ​ Between 4 and 7 years of professional experience
3. Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture.
4. Communication: Spanish and English proficiency. Able to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
5. Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements
6. Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
7. Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.