Request a pickup from Melbourne Airport
Tell us your trip details, then let us know when you need a ride. With Uber Reserve, you can request a ride up to 90 days ahead of time. If your arrival time changes, we can let your driver know.
Get picked up at MEL Airport
Whether you’re new to Melbourne or a local, Uber helps make it easy to get from MEL to your final destination. Need a shuttle or transfer to your next leg? Uber has you covered. Avoid the taxi line and request a ride with a few simple steps.
Your ride options from MEL
The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.
Pickup at Melbourne Airport (MEL)
Find your pickup location
Exit the terminal and head toward the designated Uber Pickup Zone. For Terminals 1, 2, and 3, the Pickup Zone is located right outside Terminal 2. For Terminal 4, the Pickup Zone is located on the ground floor of the T4 car park.
Check the app for details
Once you’ve requested a ride, you’ll receive directions through the app. You can also look for Uber signs at MEL that point to the designated pickup areas.
Meet your driver
If requesting an UberX at Terminal 2, you’ll receive a PIN. PIN is currently live at Terminals 1, 2 & 3.
For other vehicle options, you’ll receive trip requests in the usual way. Your driver’s name, license plate, and car color will show in the app. If you can’t find your driver, contact them through the app.
Smoother UberX Pickups with PIN
-When requesting UberX pick up from Terminal 2, you will receive a 6 digit PIN to match with your driver. -Walk to the Uber pick up zone at Terminal 2 and join the queue for Zone B. -Give your PIN to the first available driver. Verify the vehicle and driver details before you get into the vehicle. -At this time, the PIN feature is exclusive to UberX trip requests from Terminals 1, 2 & 3 during limited hours. For UberX pickups at Terminal 4, you’ll receive trip requests in the usual way.
Get directions to pickup
Already requested your ride? Open the app for accurate step-by-step directions to meet your driver outside.
What to do at MEL Airport when you land
Jet-lagged? Hungry? See what amenities are available at the airport after you touch down.
Visit the official MEL Airport website to check hours of operation and any service changes.
- Food & Restaurants
- Hungry Jack’s (Fast Food, located at T1)
- Baketico (Bakery, located at T1)
- Little Pope (Cafe, located at T1)
- WH Smith Australia (Convenience, located at T1)
- Mobo Moga (Asian, located at T1)
- Liv Eat Healthy Eating (Healthy, located at T1)
- Icons Victoria (Australian, located at T1)
- Flat Chat Espresso & Bar (Coffee/Tea, located at T1)
- Shopping
- WH Smith Australia (Convenience, located at T1)
- The Chocolate Box (Sweets, located at T1)
- Food & Restaurants
- Grill’d Healthy Burgers (Burgers, located at T2)
- Axil Coffee Roasters (Coffee/Tea, located at T2)
- Bubblz (Coffee/Tea, located at T2)
- Brunetti Classico (Italian, located at T2)
- Bà Xã (Asian, located at T2)
- WH Smith Australia (Convenience, located at T2)
- Bar Pulpo by Movida (Spanish, located at T2)
- Pickett’s Deli & Rotisserie (Australian, located at T2)
- Shopping
- Amcal Pharmacy (Health/Beauty, located at T2)
- Aesop (Health/Beauty, located at T2)
- Max Mara (Clothing/Accessories, located at T2)
- Emporio Armani (Clothing/Accessories, located at T2)
- WH Smith Australia (Newsstand/Books, located at T2)
- Lotte Duty Free (Duty Free, located at T2)
- Australian Produce Store (Convenience, located at T2)
- BOSS (Clothing/Accessories, located at T2)
- Australian Way (Travel, located at T2)
- Baggage Storage by Smartecarte (Travel, located at T2)
- Food & Restaurants
- Boost Juice (Juice, located at T3)
- McDonald’s (Fast Food, located at T3)
- Biggie Smalls (Restaurant, located at T3)
- Stomping Ground Brewery (Bar, located at T3)
- EARL Canteen (Cafe, located at T3)
- WH Smith Australia (Convenience, located at T3)
- AFL Kitchen & Bar (Bar, located at T3)
- Bars
- Stomping Ground Brewery (Bar, located at T3)
- AFL Kitchen & Bar (Bar, located at T3)
- Shopping
- WH Smith Australia (Newsstand/Books, located at T3)
- The Chocolate Box (Sweets, located at T3)
- Food & Restaurants
- Boost Juice (Juice, located at T4)
- Daniel’s Donuts (Desserts/Snacks, located at T4)
- Brasserie Bread (Bakery, located at T4)
- Hanna’s Cafe (Cafe, located at T4)
- Brunetti Classico (Italian, located at T4)
- Gusto Pasta Bar (Italian, located at T4)
- WH Smith Australia (Convenience, located at T4)
- Go! Convenience (Desserts/Snacks, located at T4)
- Shopping
- Amcal Pharmacy (Health/Beauty, located at T4)
- Lego (Toys, located at T4)
- Peter Alexander (Clothing/Accessories, located at T4)
- Rip Curl (Clothing/Accessories, located at T4)
- WH Smith Australia (Newsstand/Books, located at T4)
- Mimco (Clothing/Accessories, located at T4)
- Go! Convenience (Sweets, located at T4)
- MECCA (Health/Beauty, located at T4)
Prefer to drive around Melbourne?
You can now rent a car near MEL with Uber. Browse vehicles from popular rental car companies to continue your trip.
Not sure where to go first?
Top questions about MEL Airport pickup
- Where do I meet my driver for pickup?
Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated airport rideshare zones.
If you can’t find your driver, contact them through the app.
- If my flight is late, will my Uber Reserve driver wait for me?
Your driver will be informed of any schedule changes to your flight. For UberX, Uber Comfort, and UberXL rides, meet your driver up to 45 minutes after your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes. Learn more about Uber Reserve.
- How much will my Uber trip from MEL cost?
The cost of an Uber trip from MEL Airport depends on factors that include the type of ride you request, the estimated length and duration of the trip, tolls, and current demand for rides.
You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors.
- How many pieces of luggage will fit in the vehicle I request through Uber?
The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases while an UberXL ride can usually hold 3 suitcases.*
- How do I cancel my Uber reservation from MEL?
You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel after that, you’ll be charged a cancellation fee if a driver has already been confirmed. In order to cancel, go to your rides in the Activity section of the Uber app.
*Luggage space is not guaranteed and depends on the number of passengers in your ride and the type of vehicle. Once you’re matched with a driver, we recommend contacting them through the app to confirm.
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