How airport trips work
1. Accepting and taking trips happens the same way as usual.
2. The app will show you where your local airport’s approved pickup or dropoff location is. It might be different from where you’d go if you weren’t driving with Uber; airports sometimes have designated zones for Uber and other ridesharing services.
3. If you’re dropping off a rider, you can ask them if their flight is domestic or international and what airline they’re flying, then you can look for signs that match what they tell you.
Pickups at the airport
The virtual queue comes to make the reception of travel requests at the airport more fair.
The first to enter the airport area are the first to receive trips.
This means that when you enter the area the system will include you in the queue and you will have to wait your turn.
The waiting time to receive a ride will depend on how many cars have arrived before you.
You lose your place if:
- You leave the airport area (see map below)
- You cancel a trip
- You do not accept a travel request
- You disconnect from the application or lose signal
- If a passenger cancels the trip you DO NOT lose your place in line
Staging information
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