Senior Enterprise Account Manager, Uber Eats Japan

We actively welcome applications from People with Disabilities (PWD) and provide reasonable accommodations throughout the recruitment process and in the workplace.

About the Role

This role manages a portfolio of Strategic brands within Uber Eats Japan. Your day-to-day will vary from deep strategic planning and execution to managing executional tasks that ensure the strong growth and success of our largest brands.

As a Senior Enterprise Account Manager, you will manage a portfolio of 2-3 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats. You will take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance. In this role, you won't just impact a client's sales—you will influence their overall digitalization strategy and long-term business evolution.

Your Impact in Role

• Build and execute a strategy by brand level to drive outsized growth for both the brand and Uber
• Work with cross-functional stakeholders to negotiate strong outcomes for your brands to support growth
• Collaborate with global brand owners to understand best practice and execute for Japan
• Build an external network within your brands from working level to C-level to influence outcomes and strategy

The Experience You'll Bring

• Proven experience in managing complex stakeholder environments, with the ability to influence and align diverse internal and external partners toward shared goals
• Strong negotiation and deal-making skills, with demonstrated success in driving mutually beneficial commercial outcomes in a fast-paced, ambiguous environment
• Excellent planning and organizational skills, with the ability to balance long-term strategic thinking and day-to-day executional excellence
• Solid commercial acumen, including the ability to understand P&L drivers, evaluate trade-offs, and make data-informed decisions to drive growth
• Strong communication in both English and Japanese

Basic Qualifications

• Experience in stakeholder management across complex, matrixed organizations
• Data-driven approach to decision-making and performance management
• Fluency in both Japanese and English (business level or above)
• Experience in account management, client services, or a related commercial function
• Self-starter and growth mindset: a proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business

Preferred Qualifications

• Industry background: experience in the technology, e-commerce, digital media, or food & beverage sectors
• Agility: proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities
• Financial acumen with the ability to interpret and act on P&L and commercial data
• SQL knowledge or experience working with data tools to derive insights

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.