Enterprise Account Manager

About the Role

Uber Eats is looking for sharp, highly motivated individuals to join our Merchant Expansion Team. This role focuses on key account development—helping merchants unlock their full potential and turn possibility into performance.

As a Merchant Expansion Account Manager, you’ll be essential to driving sustainable merchant growth, retaining high-value accounts, and acting as a strategic advisor to improve restaurant operations. Through tailored support and proactive expansion of services, you’ll help build mutually beneficial partnerships that accelerate revenue for both our merchants and Uber Eats.

What You’ll Do

• Drive performance within your portfolio by improving the experience for restaurants, delivery partners, and consumers

• Renegotiate commercial agreements to unlock stronger terms and value

• Lead growth initiatives, ensuring we offer the best restaurant selection while optimizing partner operations

• Build deep relationships with restaurant partners, identifying opportunities to elevate their delivery business

• Own and resolve complex issues, ensuring timely solutions for top partners and maintaining high satisfaction

Basic Qualifications

• At least 3 years of experience in a client-facing B2B or B2C role

• Strong desire to grow a career on the commercial side of the business, working directly with top accounts

• Ability to analyze data (especially using Excel or Google Sheets) and turn insights into action

• Strong communication and storytelling skills to craft compelling business cases

• Excellent interpersonal skills: able to uncover objections, resolve concerns, and close deals

• Proven ability to multi-task, prioritize, and execute in a fast-paced environment

• Self-starter mindset with the ability to work autonomously and drive impact

Preferred Qualifications

• Willingness to roll up your sleeves and dive deep with partners to hit revenue, retention, and adoption goals

• Strategic thinking: able to assess partner needs and identify creative solutions

• Experience using CRM tools; familiarity with SQL is a plus

• Background in e-commerce, food delivery, or related industries is a plus

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.