Sr Operations & Logistics Manager (Procurement)

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.

About The Team: Since launching the service in Japan in Sep. 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers.  We have seen incredible customer love and acceptance over the past seven years of Uber Eats in Japan. We started in Tokyo and now our service is nationwide in all 47 prefectures.  2024 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.

About the Role

Uber Eats is seeking a Senior Operations and Logistics Manager to drive procurement excellence, optimize supplier performance, and elevate operational efficiency. This is a highly strategic and execution-oriented role that requires strong procurement experience, analytical capability, and a passion for building scalable solutions in a fast-paced environment.

You will lead the full lifecycle of vendor management from sourcing and contract negotiation to onboarding, execution, and performance tracking, while improving supply chain stability and cost-efficiency. Your focus will be on securing reliable, cost-effective partnerships and building operational processes that scale with business needs.

This role is highly cross-functional and collaborative. You will work closely with internal teams such as Local Sales, Onboarding, Operations, and APAC Sourcing as well as external vendors and partners, to lead high-impact initiatives that improve operational outcomes and drive measurable business value.

Your Impact in Role:

1. Lead End-to-End Procurement Strategy: Develop and execute data-driven procurement strategies to identify top-tier suppliers, negotiate favorable contracts, and ensure reliable, high-quality, and cost-efficient service delivery.
2. Build a High-Performing Vendor Ecosystem: Manage vendor relationships across onboarding, execution, and performance improvement. Implement frameworks to track SLAs, optimize service levels, and ensure supplier accountability.
3. Scale Supply Chain Infrastructure: Forecast inventory and procurement needs based on data insights, assess operational risks, and implement scalable supply chain solutions aligned with business growth.
4. Drive Operational Efficiency: Use data and root-cause analysis to identify process inefficiencies, improve supplier performance, and enhance fulfillment quality across procurement and operations.
5. Lead and Develop Teams: Manage and mentor a small team of contractors to deliver on operational priorities, instilling a high-performance and collaborative culture.

The Experience You’ll Bring:

1. Excellent verbal and written communication skills in both Japanese and English is an absolute requirement
2. 6+ years of experience in procurement, logistics, operations, supply chain, or a related function
3. Advanced skills in Google Sheets
4. Proven ability to drive vendor lifecycle strategy from sourcing to performance improvement
5. Strong business acumen with a data-first approach to problem-solving

Preferred Qualifications

1. Proficiency in SQL, Python, and Salesforce
2. A builder mentality, with comfort developing scalable solutions from the ground up
3. Excellent project management skills with a track record of handling multiple priorities and driving results

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.