Uber’s 2022 ESG Report highlights our perspectives on the environmental, social, and governance (ESG) issues that matter most to our business and our stakeholders, including investors, employees, and cities, and the drivers, couriers, merchants, and consumers who use our platform to connect with work, food, goods, family, and friends. These enduring relationships—based on integrity, accountability, and respect—empower us to reimagine the way the world moves for the better.
Data is as of December 31, 2021, unless otherwise noted. The narratives in the report may cover issues through July 2022.
- Working toward 100% rides in zero-emission vehicles (ZEVs), on micromobility, or through public transit by 2040 globally
- As of Q2 2022, 26,000 monthly average active drivers use ZEVs across the Uber platform in Canada, Europe, and the US, serving 13.3 million trips
- For the first time, we've reported global Scope 1, 2, and 3 emissions
- Updated our Climate Assessment and Performance Report to cover emissions metrics assessed on 1.4 billion+ rides completed between (2020 - 2021)
- Indexed to recommendations of the Sustainability Accounting Standards Board (SASB) and Task Force on Climate-Related Financial Disclosures (TCFD)
- Matching 100% of the energy used across our US workplaces with renewable energy
- Driver and courier well-being: Surveyed drivers and couriers through various sessions globally, asked employees (including executives) to drive and deliver in order to understand the experience better, and published transparent papers in a few countries about opportunities to improve independent work
- User safety: Released our second US Safety Report
- People and culture: Published our 5th report covering human capital management, DEI issues, and more
- Local impact: Published dozens of posts, papers, and impact reports on critical ESG and stakeholder issues
- Urban use: Published analysis of the study we commissioned in 8 cities around the world on trends in urban development, transportation, and ridesharing
- Data privacy: Launched our new Privacy Center, a central hub for users to manage their privacy preferences, and released our latest Government Transparency Report
- Data security: Obtained important certifications and reports for core business lines (ISO 27001, SOC 2, SOC 2 Type 2)
- Policy and strategy: Published our Human Rights Policy, Environmental Policy, Policy Against Bribery and Corruption, and Global Tax Strategy.
- Political activities: In 2022, we released Uber’s US Political Engagement report, which includes a summary of our US Corporate Political Activity Policy, board-level oversight, and direct lobbying activities.
Across the globe, Uber has been part of building back better amid a new normal. We’re working with cities and NGOs, partnering with health and mobility companies, and introducing new users to Uber through a variety of new products and offerings to keep people and cities moving. Showing up for cities in these challenging, fast-changing times is how we strive to always do the right thing. Period.
Driver and courier well-being
Since Uber began in 2010, our technology has allowed millions of people around the world to earn when, where, and how they want. Today, Uber is one of the world’s largest open platforms for work, offering opportunities to earn money in 72 countries and over 10,000 cities. Between 2016 and 2021, more than 31 million people used Uber’s platform to earn. In total, they generated over US$150 billion in earnings, excluding tips.
Drivers and couriers using Uber are as diverse as the cities and countries they serve. They include professional drivers, veterans, students, parents returning to work, people supplementing a primary income, and everything in between.
People and culture
It’s essential that we attract and retain a diverse mix of people—people who are motivated and energized by our mission. We need go-getters who are looking to improve the way things work for everyone on our platform around the world. We know we won't be the right fit for everyone, which is why we’re committed to being clear about who we are and what it’s like to work at Uber.
We’re collecting data from employees to understand what matters to them most and why they stay and build a career here. We are using this insight to clarify our priorities and approach, and as a result we’re focused on 6 differentiated employee needs: pride, belonging and equity, growth, compensation, well-being, and trust. This human capital strategy ensures that we consider the needs of our diverse workforce and continue to create an engaging, equitable, and inclusive experience in each of these critical areas.
Environmental sustainability and climate change
The cleanest platform on Earth. That’s our goal. Because it’s the right thing to do—for our business and for all those who rely on our platform. We believe that getting there benefits our investors, our employees, our users, the cities we serve, and the planet as a whole.
We started this journey in 2020 with a set of core commitments. We’re aiming to be net zero by 2040 across all Scope 1, 2, and 3 emissions. As part of getting there, we’ve set an ambitious goal of enabling 100% of rides on our passenger mobility platform to be completed in zero-emission vehicles (ZEVs), on micromobility, or on public transit by 2030 in the US, Canada, and Europe, and by 2040 in every market we operate in globally.
As part of our commitment to transparency and our aim to reach for the highest standards on climate-emissions accounting, planning, and disclosure, we conducted an analysis aligned to the recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD). A breakdown of this analysis is referenced in our 2022 ESG Report.
Our Board of Directors is committed to best-in-class corporate governance and firmly believes that we must be transparent with, and accountable to, our stockholders with respect to our culture, governance, and corporate responsibility. In our journey to build out a world-class public company governance structure, we have strengthened and developed a Board of Directors with a diverse set of backgrounds, skills, and experiences.
The ESG issues identified in our materiality assessment are important to the long-term success of our business and our business strategy. As such, and as appropriate, they are overseen by Uber’s Board of Directors and the Board’s independent Audit, Compensation, and Nominating and Governance Committees.
This report may contain forward-looking statements regarding our future business expectations, which involve risks and uncertainties. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Please view our 2022 ESG Report for more.
Greenhouse gas emissions data in this report has been verified by Lloyd’s Register Quality Assurance. LRQA’s verification statement can be found here.