Rides available, but only on the UberX option

As announced by His Excellency The President of The Republic of Uganda, Yoweri Kaguta Museveni on 25 March 2020, public transport vehicles including boda boda operations will be suspended for the next 14 days in Uganda.

This suspension affects our UberBoda option and therefore in compliance with this Government directive the UberBoda option will not be available in the Uber app effective 26 March 2020. This means that you will not be able to request an Uber Boda from the Uber app during the entire suspension period.

However, during this period you can still access the UberX option which will continue to be available on the Uber app.   

The health and safety of our community comes first, and we will do our best to support our riders, drivers  and essential staff during these unprecedented times. In order for us to comply with these restrictions around limited movement, we will be managing supply and demand accordingly, and work with the Department of Transport to ensure we find a workable solution for all.

Rider Tips  
Requirements during the 14-day period for riders: UberX vehicles will be limited  to only 2 passengers 
Riders are requested to sit in the back seat of the vehicle 
Open the window as much as possible to improve ventilation in the vehicle.


Steps we have taken:
Uber has introduced safety recommendations within the app to help raise awareness about suggested travel restrictions and social distancing with “travel only if necessary” in-app messaging.

Uber is providing safety information to drivers and riders in line with public health authorities’ guidance. This includes messages in-app, and on social media channels.

We have a team available 24/7 to support public health authorities in their response to the pandemic. Working with them, we may temporarily suspend the accounts of customers and drivers confirmed to have contracted or been exposed to COVID‑19.

Drivers who are diagnosed with COVID-19 or placed in individual quarantine by a public health authority will receive financial assistance for a period of up to 14 days.


We continue to monitor the situation very closely, and we are working with the relevant health authorities to understand the latest safety guidance regarding transport. We will keep you informed of any updates as the situation develops and our support team remains available via our 24/7 support channels.