Keep us in the loop when things go wrong

Want to play a part in improving the quality of the experience on our platform? All you have to do is let us know if you have a bad driver experience.

With your feedback we can contact the driver to ensure the issue is resolved ASAP. So, the next time a driver requests an offline trip or tries to charge you more than expected for a ride, use this form to share your story with us.

This survey is voluntary, and we will not share your individual responses outside of Uber, though we may use your responses internally to better understand our users and improve the Uber experience. As always, we will treat your personal information according to our Privacy Notice.