Safer rides with Uber in Trinidad & Tobago

Tens of thousands of Trinidadians have already signed up to use Uber as their alternative for getting from A to B; wherever they are going in and around Port of Spain, night and day, whether they’re traveling alone or with friends. And while no means of transportation can ever be 100% safe—accidents and incidents will happen—our technology makes it possible to focus on safety for riders and drivers before, during, and after every trip in ways that have never been possible before.

Your safety comes first—before you even step into the car.

No need to wait out on the street

You can get your Uber right where you are and wait safely until the car arrives.

Any place, Any time

Day or night, arrive safely to your destination, even if it’s hard to get there.

Trips are no longer anonymous

The driver’s name and photo, vehicle model and plate show up in the app.

Even from the backseat, you can keep running the show during your Uber ride.

You never get lost

Your location is clearly marked on the map at all times so you know exactly where you are.

Share your trip details

Share your trip details with your family and friends – including the exact route and your estimated time of arrival.

Complication free payments

Payments can be made safely, eliminating risks and conflicts.

Stay in control even after you’ve reached your destination.

Comments and ratings

Riders and driver-partners should rate each other before requesting or accepting another trip.

Support

You’ve got a question about your trip? Need to report an accident? Our customer service team is ready to help.

Insurance

Remember, from the beginning to the end, during your trip you’re always covered for any incidents.

There is a lot going on behind the app, and it’s all for you

Contacting the driver

Our technology allows you to contact the driver-partner and viceversa.

Tracking of all trips from start to finish

Each trip is tracked using GPS, so we always know who’s driving who and where they’re going.

Ready to work with the authorities

In cases where it is formally required by the authorities, we can work together with them on their investigation.

You can always count on your Uber Driver

Pre-selection of driver-partners

Each driver-partner that uses the Uber platform goes through a rigorous pre-selection process, this includes providing a Certificate of Character and high quality standards for the vehicle.

Papers always up to date

Driver-partners must provide license and vehicle information before the can drive on the Uber platform. If any documents expire, the system will automatically limit their use of the app.

Zero tolerance policy

In case of any behaviour which can be considered dangerous by the rider or the driver-partner, their account will be deactivated immediately.

*Promo code: STAYSAFETT New users only, get TT$35 off each of your next 3 trips. Expires in 1 month.