From start to finish, a ride you can trust

April 3, 2017 / Turkey

At Uber, safety is important to us—and that’s why we continue to develop technology that helps make millions of rides safer everyday. Our technology enables us to focus on rider safety before, during, and after every trip in ways that have never been possible before. Here’s how:

	Verified partner drivers Uber drivers who register as uberXL or taxi in Istanbul must pass a background check and undergo vetting and training, including checks of all their personal and vehicle licensing documents.
	Convenient and easy pickups Uber app allows you to meet your driver easily. The app automatically finds your location using GPS. If needed, you can change your pickup or drop off location via the app.
	A reliable ride option for everyone All ride requests are blindly matched with the nearest driver available. So there is no discrimination based on race, gender, or destination.
	Driver profiles When you’re matched with a driver, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time. And even after the trip, you’re able to contact your driver if you left something behind.
	Share your estimated time of arrival (ETA) Once your driver has picked you up, share your ETA with your friends and family so they can follow your route and know when to expect you.
	Always on the map Follow your trip in real-time so you always know where you are and your route.
	Anonymous feedback After every trip, riders and drivers can rate each other and provide anonymous feedback about the ride. We review all feedback because our goal is to make every ride a great experience.
	24/7 support Our support team is always ready to respond to any questions you may have about your trip and help you retrieve lost items.