With Courier, it is easier than ever to send and receive packages or items.
What is it?
Courier is a same-day delivery solution that allows you to send items whether it’s a business order, a care package for a loved one, a gift for a friend’s birthday, or an item you sold online.
Here’s how it compares with other package-delivery services:
On-demand package delivery—no need to wait hours or days for it to arrive.
Request through the Uber app, and track the delivery from curb to curb. The delivery person will pick up the package directly from your location.
How does it work?
- Prepare your package.*
- Open the Uber app and select Courier from the home screen.
- Enter your delivery information and request an item delivery pickup.
- When your delivery person arrives, meet them curbside to load the package into their vehicle.
- Track the delivery in real-time within the Uber app.
- Instruct the recipient to meet the delivery person curbside to retrieve the package.
Frequently asked questions
- What should I do if I want to travel with my package?
Courier is a product only for the transportation of packages, not people. Therefore, if you wish to travel with your package you should book another service (e.g. UberX).
- How big of an item can I send via Courier?
Only packages up to 15 KG and a value of maximum RON 500 can be sent via Courier.
- Can I send packages to someone who doesn’t have an Uber app account?
Absolutely, you can! Once you enter the contact details of the person you wish to send the package to and confirm delivery, they will receive a text message with a link to track the progress of their delivery.
- Will the driver collect or drop off the package on my doorstep?
No, Courier is a curb to curb service and you would be expected to wait for the driver by the curb and to put the package in the vehicle. You should also instruct the person you are sending a package to to be ready by the curb for drop off.
- Where can I send packages with Courier?
You can use Courier for quick package deliveries in Romania
- Can I use Courier for intercity deliveries?
No, Uber Courier may only be used for quick city deliveries.
- Is my package insured when I use the Courier product?
Uber does not maintain insurance for loss, damage, or theft in respect of the Package(s) or delivery provided by Third Party Providers in connection with Uber Courier. It is your responsibility to insure the Package(s) and you should contact an insurance agent or broker if additional insurance coverage is desired in connection with the Package(s) or your use of Uber Courier.
* Courier Package(s), together, per trip, (i) may not be greater than 15 kilograms, (ii) must fit comfortably in the boot of a mid-size motor vehicle, and (iii) may not have a total value greater than RON 500. Prohibited items include but are not limited to: alcohol, medication, recreational drugs, and dangerous or illegal items. See full list of prohibited items here for Romania. Violations may be reported to authorities. If the recipient is not available to receive the package, the delivery person may contact you to resolve the issue. Uber does not maintain insurance coverage for package loss, damage, or theft. Please see terms and conditions for Romania for full details.
Posted by Uber
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