Uber pick up operations from the Hamad International Airport (HIA) – Qatar will resume from 2nd June 2025 after 10:00 AM.
Initially only Uber Black and UberXL will be allowed to do pick ups from the airport.

Airport regulations:
1- You can benefit from increased demand by being online during peak hours in the airport. Below are the timings
- 5:00 AM – 7:00 AM
- 11:00 PM – 1:00 AM
- 5:00 PM – 7:00 PM
Below are some guidelines that Uber Black drivers need to follow while doing Airport Pickups.
Airport staff will check the dress and hygiene guidelines before entering the Waiting lot.
2- Drivers must install a Driver Information Panel on the rear side of the front seat. This panel must display the following information:
- Driver photo (Should be captured live in last 6 months)
- Driver Name (as per Qatar ID)
- Driver Personal Number (Should be active all time)
- Name of Driver Company (Limousine company which is sponsor)
- Name of Used Application (All ride hailing Apps being used by drivers i.e. Uber)
- Vehicle Registration Number
- Contact Number in Case of Complains or Emergency
Sample Image below

Image for illustrative purposes only.
Airport staff will check that either Driver Information Panel is installed or not before entering the Waiting lot.
3- Always stay in your vehicle and let the Uber App open on your mobile phone.
4- You may be stopped from doing pickups if you do not follow the guidelines.
5- Always follow traffic signages, traffic lights and any directions from the Airport staff to avoid any inconvenience.
6- Drive carefully, form a queue(while entering or leaving) and give way to other vehicles as well.
7- In order to reach the pickup spot, always follow the route shared below

8- Make sure that your GPS and Internet is working fine.
9- In case of any questions/concerns, feel free to reach out to the deployed staff.
10- Drivers should go to waiting lot first to get in the queue otherwise drivers will be not eligible for Airport pickup trips
Posted by Usman Majeed
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