April 15, 2026
Helping riders who are blind or have a vision impairment
TU
The Uber Team
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You can usually help people with vision impairment by offering to guide them to your car. Some people may not need or want that assistance.
What about assistance animals?
Riders who are blind or have vision impairment may have assistance animals with them. It’s important to let assistance animals in your car—they are generally allowed to go wherever their owners go.
Recap
- Avoid guiding a rider without their permission
- Offer to guide the person to your car
- Describe where you are and what’s happening
- Allow service animals in your car
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TU
The Uber Team
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