We’re trialling a new rate structure in Auckland to make your earnings better reflect the time you spend on a trip, regardless of where that trip takes you.
From 23 July to 16 September, you’ll earn a higher per-minute rate and a lower per-kilometre rate. This means your earnings will be more reflective of the time you put in on trips. In particular, we expect that this will help you earn a little more on trips when you’re stuck in traffic.
Why are we making this change?
With the existing rate structure, driver-partners’ earnings can vary based on what type of trip they are matched with (short or long) and traffic. The goals of this trial are to give you more confidence that every trip is worth your time – even when you’re stuck in Auckland traffic – and to help create more consistent earnings from trip to trip.
Before the end of the trial, we’ll be reaching out to get your feedback on this change.
What are the new rates for the trial period?
$0.42/minute
$1.16/km
$0.30/minute
$1.35/km
Example Trips
Mt.Albert to CBD
Weekday at 8am
Within Albany
Saturday at 7pm
Ponsonby to Airport
Weekday at 5am
Distance
8.3 km
4.6 km
25.9 km
with new rates
with old rates
*Example upfront fares shown above include the per-minute rate and per-kilometre rate as well as the booking fee and base fare. Uber’s service fee has not been removed.
How this change makes your earnings more consistent
With the new rate structure, your earnings will reflect how long you spent driving on trips regardless of whether you received trips that took you to the other side of town or just a few blocks away.
FAQ
- Is this a fare cut?
No, this is not a fare cut. The update is intended to make trip earnings more consistent and dependable. As shown in the examples above, your per-trip earnings may vary slightly - but your overall earnings will better reflect the time you spend on a trip. In particular, the new rates should help you earn more with trips where you are stuck in traffic.
- Does this update affect the per-minute wait fee rate as well?
This change only impacts the per-minute and per-kilometre rates. Per-minute wait fee, minimum fare and base fare are not changing.
- How will this update affect surge?
This update will not have an impact on the way surge is calculated.
- How do I give feedback about these updated rates?
We want to hear from you as you experience the updated rates. We will reach out before the end of the trial with a survey where you can leave feedback.
- What will happen as a result of the trial?
Over the eight week trial, we will look to confirm that the updated rate structure does make earnings more consistent. We’ll also be reviewing driver-partner feedback. If the new rates do not meet the goals of the trial, we’ll go back to the existing rate structure from 16 September.
Posted by the Uber team
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